Інна

INNA SUMMARY

MARCHYSHYN Flexible and proactive manager with several years'
experience in administrative roles. Skilled in providing
Manager friendly, informative customer interactions and
administration duties, including handling sensitive
DETAILS paperwork and preparing meeting rooms. I'm keen to put
my skills in organisation and diplomacy to work in a more
senior administrative role.
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) EXPERIENCE
Ternopil, Ukraine
Aug 2016 — Current

SKILLS Sales Manager
Dukatt, Ternopil
• Multitasking skills
Developing and implementing effective sales strategies to
achieve company goals.
• Customer service skills Leading, motivating, and mentoring the sales team to
maximize performance.
• Motivation Establishing and maintaining strong relationships with key
clients and partners.
• Time management skills Identifying new market opportunities and potential
customer segments.
• Communication skills Monitoring sales performance, analyzing data, and
preparing regular reports.
• Teamwork skills Setting sales targets, forecasting revenue, and ensuring
consistent growth.
• Problem solving skills Collaborating with marketing and product teams to align
strategies.
• Adaptability Negotiating contracts, closing deals, and ensuring
customer satisfaction.
• Administrative skills Staying up to date with industry trends, competitors, and
market conditions.
Managing budgets, sales pipelines, and resource allocation
LANGUAGES effectively.

Aug 2013 — May 2016
• Ukrainian
Sales Manager
Architecture and service, Lviv
REFERENCES
Developing and implementing effective sales strategies to
Reference available upon request achieve company goals.
Establishing and maintaining strong relationships with key
clients and partners.
Identifying new market opportunities and potential
customer segments.
Setting sales targets, forecasting revenue, and ensuring
consistent growth.
Collaborating with marketing and product teams to align
strategies.
Negotiating contracts, closing deals, and ensuring
customer satisfaction.
Staying up to date with industry trends, competitors, and
market conditions.
Managing budgets, sales pipelines, and resource allocation
effectively.

Jun 2012 — Mar 2013
Bank Assistant
A-Bank, Ternopil

Assisting clients with daily banking transactions (deposits,
withdrawals, transfers).
Providing information about bank products and services.
Supporting account opening, closing, and documentation
processes.
Handling customer inquiries, complaints, and directing
them to appropriate specialists.
Processing payments, issuing cards, and maintaining
accurate records.
Ensuring compliance with bank policies, regulations, and
security procedures.
Assisting in loan applications, credit card requests, and
related paperwork.
Updating customer data in banking systems and ensuring
data accuracy.
Preparing daily reports and supporting the branch manager
with administrative tasks.
Promoting banking services to enhance customer
satisfaction and loyalty.

Mar 2023 — Jun 2024
Business Assistant
ECO CLEANING NYC (2023–2024), NY, USA

Carried out administrative tasks and instructions from the
manager.
Managed social media accounts and posted marketing
content.
Contributed to the company’s growth through Yelp,
marketplaces, and online promotion.
Assisted in recruitment and onboarding of staff.
Coordinated tasks across departments using CRM systems.
Handled client calls, inquiries, and general support activities.

Jul 2024 — Current
Assistant to the CEO
Flatberry Real Estate Agency, Kiev

Supporting real estate transactions and managing
accompanying documentation.
Posting property advertisements on real estate platforms.
Coordinating employees’ work and handling administrative
duties.
Ensuring effective communication between departments.
Conducting onboarding and adaptation of new employees.
Maintaining records in the vertical control system on time.

EDUCATION

2013 — 2014
Master of Management in Management
Ivan Franko National University of Lviv

2009 — 2013
Bachelor of Management in Investment Management
Ternopil National Economic University

1999 — 2009
Specialized in studying foreign languages
Ternopil secondary school