Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/15740977/

Work experience

Sales Manager / Dispatcher

from 06.2024 to 05.2026 (2 years)
Appliance & Repair (USA), Remote (Public and business services)

- Promote company products and services to potential customers
- Handle incoming calls and messages from current and prospective clients
- Record customer information in the system and schedule service visits (HouseCallpro)
- Organize technician appointments and send follow-up reminders for part installations
- Assist customers by delivering accurate guidance via phone and email

Sales Manager

from 03.2021 to 04.2024 (3 years 2 months)
Florange LLC, Other countries (Construction, architecture, interior design)

- Handle workflow documentation, including verification of income, identity, and other eligibility criteria
- Enter orders at both the sales invoice stage and when requesting products from supply facilities
- Communicate with customers about order status, potential problems, and key updates
- Manage the company's social media pages and implement marketing campaigns

Education

Bukhara State University

English language, Other countries
Higher, from 2017 to 2025 (8 years)

Additional education and certificates

Advanced English Language Program

National University Language Center, English Language

Knowledge and skills

• Persistence
• Communicability
• Conflict-free
• Educability
• English translation
• Appliancerepair
• Work with clients
• Phone sales
• Leadership
• Team management
• Responsibility
• Management of CRM
• Honesty
• Attentiveness

Language proficiencies

• English — fluent
• Uzbek — fluent
• Tajik — fluent

Additional information

I have 5+ years of experience in customer service, sales, dispatching, and operations support, mainly working with English-speaking clients in the U.S. market.

At Appliance & Repair (USA), I worked as a Sales Manager / Dispatcher, handling customer calls and messages, scheduling service appointments in Housecall Pro, coordinating technician visits, updating CRM records, and following up with customers.

Previously, at Florange LLC, I worked as a Sales Representative, managing customer communication, order processing, workflow documentation, and basic marketing support.

I am reliable, organized, and comfortable working in fast-paced environments. My focus is always on clear communication, efficient problem-solving, and providing a positive customer experience.