Інна

Sukhenko Inna
Bohdanivska St, #7B Available for business travel, remote, office Phone: [open contact info](look above in the "contact info" section)
Kyiv, Ukraine [open contact info](look above in the "contact info" section)

Senior Manual QA, QA Lead

10+ Years of Experience in Manual Quality Assurance

Creation and development QA departments from "0" QA team

(management/leadership, observance of practices, regulations, procedures and quality
standards adopted by Company)

I methodically and systematically build my testing process .

I love the phase of working with documentation, when everything is laid out on the shelves

and you can set out on the path of finding bugs, using creativity, experience and best
practices.

Key Skills

SQA Tools Feature/Story Testing Tracking, Logging & Reporting
Test Cases, Plans & Strategy Integration Testing Functional Logic & Optimization
Defect & Bug Discovery Regression Testing Issue Identification &
Technical Specification Analysis Load Testing Root cause analysis
Resources allocation API Testing
Mentoring & Coaching UI Testing
Mobile Testing

Professional Experience

Playtech
QA Lead, Senior Manual QA 4/2024 to Now
Testing processes and procedures Improving; Daily management of QA team (3 members); Collaborating
with developers, DEVOPs and PM to quality goals achievement: New Features testing (web and mobile):
functional, localization, integration testing with other company products, API testing; Requirements analysis
and estimation; Conducting regression testing and release testing on various environments; preparing weekly
reports with quality metrics to track testing effectiveness

iDeals
QA Lead, Senior Manual QA 3/2018 3/2024
Establishing QA processes; Maintaining quality assurance standards and procedures (manual and
automation); Leading the quality assurance team to ensure the timely delivery of high-quality
software product (16 QAs); Collaboration with development teams to identify and address software
defects; Development quality metrics to track the effectiveness of testing efforts;
Providing guidance and support to QA team members, including coaching, training, and mentoring;
Participation in cross-functional team meetings to ensure that quality is considered in all aspects of
software development; Working with project managers to provide accurate project status updates;
Continuously evaluation and improvement the company's software development and quality
assurance processes; Hiring process: initiation vacancies allocations, testing tasks development;
interviewing qualified candidates; Onboarding process improvement;
Manual testing products (web & mobile & desktop: functional (with querying data from DB),
performance, localization, responsive, adaptive design testing, integrations, UI/UX, API testing (with
auto-tests writing)); Requirements analyses & Estimation; Daily QA activities management;

Nimble
Senior Manual QA, 4/2017 to 3/2018
Manual testing CRM product (WEB and mobile native apps, functional and non-functional testing,
integration testing); setup QA process from scratch; QA estimation, BR analyses; Lead and coaching
QA team; Setup automation QA environment and integrate autotests to CI; test design, test plan and
test strategy writing;

PulsarFour
QA PRACTICE LEAD, 3/2015 to 3/2017
Management of the QA-teams (20 QAs); Manual testing e-commerce projects (Front End:
functional, performance, localization, responsive, adaptive design testing, Back End: Demandware,
WordPress, Magento, Hybris ); Establishing QA/testing process from scratch; Presale estimation, BR
analyses; Lead and manage QA team dedicated to Practice; Setup automation QA group; Manage
the flow of day-to-day practice operations; Develop and maintain a positive organizational and
team culture; Distribute/rotate QAs across Projects, based on skills required and keeping transparent
and honest principals of distribution/rotation; Monitor team performance and effectiveness working
with Project Managers and Project Team Leads, undertake staff appraisals, provide coaching,
support and individual development planning of their hard/soft skills; Ensure that employees have
clear roles and responsibilities, clear direction, relevant level of communication and team meetings;
Conduct orientation and lead onboarding for newcomers; manage and improve training strategy
and training content related to Practice; Participate in hiring process: qualify Practice needs in
quantity and technical skills, initiate vacancies allocations, interview qualified candidates;
Performance management: 1:1 meetings with QA engineers, performance SMART goals setting,

performance and compensation reviews, hiring/termination processes, growing QA Engineers to
senior and lead positions; Contributions:

• Excelled in finding, documenting and reporting bugs, errors, interoperability flaws and other
issues within proprietary software applications developed for Company’s global user base.

• Demonstrated methodical, detail-oriented and thorough approach to all assignments while
adhering to compressed timelines. Complete all assignments on or ahead of schedule.
• Consistently recognized for excellent problem-solving and analytical skills by programmers,
project managers and supervisors.

2015 -2018 - QA-Light – Lecturer of the course "Software Testing", Kiev
2014 - SkillUp – Lecturer of the course "Software Testing", Kiev

eMICT
Middle QA -> Senior QA, HEAD OF TESTING DEPARTMENT, 2006-2015
Management of the QA-teams (14 QAs); Hardware testing (terminals for lottery tickets selling);
Testing Web-sites igra.msl.ua, msl.ua; Working with databases, tracking error (Bugzilla, TrackStudio,
Jira, Confluence); Writing plans and test cases, check lists, test data; Holding functional, regression,
integration, load, performance testing;

Education
CRIMEAN AGRARIAN UNIVERSITY

FACULTY OF ECONOMICS
OCCUPATION: MANAGER – ECONOMIST

Technology Summary

Testing Tools: TestRail, Jira Zephyr, TestLodge, BrowserStack, Postman, Litmus, SoapUI, JMeter, DevTools,
PixelPerfect.

Software/Systems: MS Office Suite, MS WINDOWS, MAC OS, Ubuntu, RedHat, Fedora, Android, iOS

Experience with: XML, Oracle, Microsoft SQL, My SQL, PostgreSQL, Mongo db,
Test Complete, Swagger, Postman, Insomnia, Jenkins, TeamCity, Octopus, SVN, Git, Grafana, Kibana,
Figma, Cursor AI.

Languages: Ukrainian, English – Upper Intermediate