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Яна

Customer support specialist

Age:
26 years
City of residence:
Other countries
Ready to work:
Remote

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YANA
KOMPANICHENKO
BUYER SUPPORT SPECIALIST

I am a qualified buyer support specialist with 2+years of experience in
contract management. Strong creative and analytical skills. Team player with
an eye for detail.

CONTACT EDUCATION
+33744187838 2017-2021
Lviv University of Trade and Economics
[open contact info](look above in the "contact info" section) Bachelor of International Economic Relations
2021-2023
Nantes, France Lviv University of Trade and Economics
Master of International Economic Relations

WORK EXPERIENCE
SKILLS
Nestle 2021-2022

Project Management Junior Buyer Support Specialist
Public Relations Create/modify local contracts in SAP system.
Teamwork Manage generic mailbox on a regular basis.
Monitor pending tasks
Time Management
Perform reporting on responsibility split.
Strong Communication Initiate automation to process more tickets and minimize human
Critical Thinking mistakes
Build the logic for robot automation(Process design document).
Business presentation
Involve in cooperation with developer and others team.
Create testing cases in preproduction system for robot’s processing.
LANGUAGES
2022–2024
Nestle
English (Intermediate) Buyer Support Specialist
Ukrainian(Fluent)
Review process flow for several markets.
Validate rules for database maintenance.
Update templates for different type of requests.
INTEREST Demonstrate good level of proactive cooperation.
Provide training sessions regarding contracts management.
Involve into transfer knowledge to other centers.
Create QRC about correct update database (reporting part).
Photography
Develop and maintain strong relationships with customers.
Pilates
Traveling

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