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Менеджер по роботі з клієнтами
Considering positions:
Менеджер по роботі з клієнтами, Менеджер з продажу, Реєстратор лікарських засобів, Помічник керівника, Support manager, Менеджер з туризму, Менеджер з освіти за кордоном, Сервіс-менеджер, Менеджер з закупівель, Менеджер транспортно-експедиторської діяльності
City of residence:
Dnipro
Ready to work:
Remote
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GRYTSAI RODION
@HRT098 TELEGRAM
[open contact info ](look above in the "contact info" section)
About Me Experience
Dedicated and dynamic professional with 4+
Sales Manager | Head of Office — 2021- 2025
years experience in B2C sales and
Dnipro, Ukraine
management, boost in sales efficiency. Get
along well with people and have good Increased client base by 35%+ through effective cold and
communication skills. Proved record of warm calling.
satisfied clients. Embrace challenges and
Led a team of 50+ sales representatives, consistently
continuous learning.
exceeding quarterly sales targets by 35%.
Managed office operations and provided training to 150
Skills international hires from zero to full performance.
Sales Strategy & Negotiation Maintained strong client relationships and ensured high
retention through active listening and empathy, and
Team Leadership & Management
personalized service.
CRM & Client Relationship Management
Promoted a collaborative, psychologically supportive, and
Data Analysis goal-oriented team culture.
Communication & Presentation
Problem Solving & Time Management Sales Consultant (freelance, globally) 2021-now
Advised private entrepreneurs on sales strategies and
Programs customer engagement.
Conducted market trend analysis and sales forecasting
CRM systems
to guide pricing and positioning decisions.
MS Office
Supported clients in negotiation, sales process
IP Telephony
optimization, and team performance improvement.
PM Tools (Kanban, Gantt) Ensured quality standards and consistent achievement
Slack of business objectives across all projects.
Utilized AI tools for marketing and sales analysis to
Languages identify customer needs and optimize outreach
strategies.
English – B2 (Upper-Intermediate)
Ukrainian – Native
Russian – Fluent
Additional expertise
Education Certified bartender (Dubai):
Kryvyi Rih National University, Ukraine 2016 - 2019
Construction Engineering 2011 - 2016 Enhanced customer service, cross-cultural communication, and
Bachelors Degree
stress management — directly transferable to client relations in
sales. High-end hospitality venues (Jumeirah Al Naseem, 40 KONG,
Courses Play Restaurant).
Sales Manager: Keys To Effective Sales Construction Projects (Germany):
Management! by Udemy 2019 - 2021
Consumer Psychology by Udemy Strengthened teamwork, discipline, and project coordination.
@HRT098 TELEGRAM
[
About Me Experience
Dedicated and dynamic professional with 4+
Sales Manager | Head of Office — 2021- 2025
years experience in B2C sales and
Dnipro, Ukraine
management, boost in sales efficiency. Get
along well with people and have good Increased client base by 35%+ through effective cold and
communication skills. Proved record of warm calling.
satisfied clients. Embrace challenges and
Led a team of 50+ sales representatives, consistently
continuous learning.
exceeding quarterly sales targets by 35%.
Managed office operations and provided training to 150
Skills international hires from zero to full performance.
Sales Strategy & Negotiation Maintained strong client relationships and ensured high
retention through active listening and empathy, and
Team Leadership & Management
personalized service.
CRM & Client Relationship Management
Promoted a collaborative, psychologically supportive, and
Data Analysis goal-oriented team culture.
Communication & Presentation
Problem Solving & Time Management Sales Consultant (freelance, globally) 2021-now
Advised private entrepreneurs on sales strategies and
Programs customer engagement.
Conducted market trend analysis and sales forecasting
CRM systems
to guide pricing and positioning decisions.
MS Office
Supported clients in negotiation, sales process
IP Telephony
optimization, and team performance improvement.
PM Tools (Kanban, Gantt) Ensured quality standards and consistent achievement
Slack of business objectives across all projects.
Utilized AI tools for marketing and sales analysis to
Languages identify customer needs and optimize outreach
strategies.
English – B2 (Upper-Intermediate)
Ukrainian – Native
Russian – Fluent
Additional expertise
Education Certified bartender (Dubai):
Kryvyi Rih National University, Ukraine 2016 - 2019
Construction Engineering 2011 - 2016 Enhanced customer service, cross-cultural communication, and
Bachelors Degree
stress management — directly transferable to client relations in
sales. High-end hospitality venues (Jumeirah Al Naseem, 40 KONG,
Courses Play Restaurant).
Sales Manager: Keys To Effective Sales Construction Projects (Germany):
Management! by Udemy 2019 - 2021
Consumer Psychology by Udemy Strengthened teamwork, discipline, and project coordination.
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The candidate's resume is posted at https://www.work.ua/resumes/15808555/