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Sales Manager, Coordinator, Team Lead
Age:
22 years
City of residence:
Odesa
Ready to work:
Remote
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Veronika Andreieva
Location: Odesa, Ukraine/ Mykolaiv, Ukraine Phone: [open contact info ](look above in the "contact info" section) Email: [open contact info ](look above in the "contact info" section)
Experience
Sales and Accounting Team Leader TRACKENSURE April 2024 - Present
American T lo istics company
I g
Provided consultations to new clients, explaining service features, pricing, and
subscription options
Supervised a team, organized regular meetings, and trained new employees to ensure
operational efficiency.
Generated and analyzed reports to monitor inactive users with active subscriptions
and addressed potential issues.
Maintained up-to-date client records, tracking those who started or declined services
and analyzing reasons for refusals.
Managed subscriptions, including setup, modifications, and cancellations, ensuring all
processes were handled efficiently.
Handled client communication through email, coordinated calls, and promptly
addressed inquiries and requests.
Sales and Accounting Team Agent TRACKENSURE December 2021- April 2024
Built and maintained strong relationships with new clients, ensuring their needs
were met.
Processed sales and accounting documents accurately and on time.
Worked with internal teams to optimize workflows and improve overall service
quality.
Odesa Academic Theatre
Actress of Musical Comedy 2015- 2019
named after M. Vodyanoy
Participated in a variety of performances, enhancing communication and
presentation skills.
Gained experience in a dynamic, team-oriented, and creative environment.
Skills
Experienced in team leadership, mentoring, and streamlining workflows to improve
productivity and achieve organizational goals.
Extensive experience working with diverse client types, skilled in finding mutually
beneficial solutions.
Proficient in CRM tools, Google Sheets/Docs, and Microsoft Excel, with a quick and
enthusiastic learning attitude.
Strong communicator, adaptable, resilient under stress, and always eager to embrace
new projects
Capable of building long-lasting client relationships and fostering collaboration within
teams.
Experienced in both B2C and B2B sales, with a strong understanding of customer
behavior and skills in creating strategies that satisfy customers.
e d u c at i o n
Bachelor’s Degree in Logistics Management
Odesa National Maritime University 2021- 2025
Short UX/UI Design Courses
Educational Platform 2025
Customer Service Courses
Educational Platform 2024
Languages
English: B2
Ukrainian: Fluent
Location: Odesa, Ukraine/ Mykolaiv, Ukraine Phone: [
Experience
Sales and Accounting Team Leader TRACKENSURE April 2024 - Present
American T lo istics company
I g
Provided consultations to new clients, explaining service features, pricing, and
subscription options
Supervised a team, organized regular meetings, and trained new employees to ensure
operational efficiency.
Generated and analyzed reports to monitor inactive users with active subscriptions
and addressed potential issues.
Maintained up-to-date client records, tracking those who started or declined services
and analyzing reasons for refusals.
Managed subscriptions, including setup, modifications, and cancellations, ensuring all
processes were handled efficiently.
Handled client communication through email, coordinated calls, and promptly
addressed inquiries and requests.
Sales and Accounting Team Agent TRACKENSURE December 2021- April 2024
Built and maintained strong relationships with new clients, ensuring their needs
were met.
Processed sales and accounting documents accurately and on time.
Worked with internal teams to optimize workflows and improve overall service
quality.
Odesa Academic Theatre
Actress of Musical Comedy 2015- 2019
named after M. Vodyanoy
Participated in a variety of performances, enhancing communication and
presentation skills.
Gained experience in a dynamic, team-oriented, and creative environment.
Skills
Experienced in team leadership, mentoring, and streamlining workflows to improve
productivity and achieve organizational goals.
Extensive experience working with diverse client types, skilled in finding mutually
beneficial solutions.
Proficient in CRM tools, Google Sheets/Docs, and Microsoft Excel, with a quick and
enthusiastic learning attitude.
Strong communicator, adaptable, resilient under stress, and always eager to embrace
new projects
Capable of building long-lasting client relationships and fostering collaboration within
teams.
Experienced in both B2C and B2B sales, with a strong understanding of customer
behavior and skills in creating strategies that satisfy customers.
e d u c at i o n
Bachelor’s Degree in Logistics Management
Odesa National Maritime University 2021- 2025
Short UX/UI Design Courses
Educational Platform 2025
Customer Service Courses
Educational Platform 2024
Languages
English: B2
Ukrainian: Fluent
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The candidate's resume is posted at https://www.work.ua/resumes/15865864/