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Кудим
Support manager
- Age:
- 24 years
- City:
- Lutsk
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Bogdan Kudym
43018 Lutsk, Ukraine | [open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section) | Telegram: @bodia_3
Date of Birth: 25 May 2002
PROFILE
Proficient PC user with strong communication skills, able to handle conflicts effectively and collaborate
productively within a team.
EMPLOYMENT HISTORY
Support Manager — Radmir Roleplay (2022–2023)• Coached and mentored administrative staff.
• Handled customer complaints calmly and professionally.
• Provided guidance on gameplay, mechanics, promotions, and bonuses.
• Assisted with technical issues (bugs, crashes, login problems, etc.).
• Investigated reports of fraud, abusive behavior, and game exploits.
• Resolved disputes between players according to rules.
• Detected and blocked cheaters and bots.
• Identified and reported bugs to developers.
• Tested updates before release to detect errors.
• Ensured adherence to community guidelines.
• Issued warnings and bans to rule violators.
Liveops — Corepunk (Remote, 2024–Present)
• Analyzed player feedback and reactions to new features.
• Coordinated with game support for quick issue resolution.
• Gathered and analyzed community feedback.
• Implemented player-driven changes to improve engagement.
• Identified and fixed bugs in live content.
• Collaborated with developers to enhance game stability.
EDUCATION
Lutsk National Technical University
SKILLS
Customer Support, Conflict Resolution, QA Testing, Game Mechanics
LANGUAGES
Ukrainian — Native (10/10)
English — Intermediate (5/10)
43018 Lutsk, Ukraine | [
Date of Birth: 25 May 2002
PROFILE
Proficient PC user with strong communication skills, able to handle conflicts effectively and collaborate
productively within a team.
EMPLOYMENT HISTORY
Support Manager — Radmir Roleplay (2022–2023)• Coached and mentored administrative staff.
• Handled customer complaints calmly and professionally.
• Provided guidance on gameplay, mechanics, promotions, and bonuses.
• Assisted with technical issues (bugs, crashes, login problems, etc.).
• Investigated reports of fraud, abusive behavior, and game exploits.
• Resolved disputes between players according to rules.
• Detected and blocked cheaters and bots.
• Identified and reported bugs to developers.
• Tested updates before release to detect errors.
• Ensured adherence to community guidelines.
• Issued warnings and bans to rule violators.
Liveops — Corepunk (Remote, 2024–Present)
• Analyzed player feedback and reactions to new features.
• Coordinated with game support for quick issue resolution.
• Gathered and analyzed community feedback.
• Implemented player-driven changes to improve engagement.
• Identified and fixed bugs in live content.
• Collaborated with developers to enhance game stability.
EDUCATION
Lutsk National Technical University
SKILLS
Customer Support, Conflict Resolution, QA Testing, Game Mechanics
LANGUAGES
Ukrainian — Native (10/10)
English — Intermediate (5/10)
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The candidate's resume is posted at https://www.work.ua/resumes/15908119/