Ольга

OLHA
KOSTIV
PERSONAL PROFILE WORK HISTORY
A highly organized professional with experience in managing travel
arrangements, coordinating events, and ensuring excellent client
Onboard Representative | Sail Croatia
satisfaction in multicultural environments. Skilled in handling logistics, JUNE – AUGUST 2024, JULY - OCTOBER 2025 | CROATIA 🇭🇷
finding cost-effective solutions, and working across teams to improve -Sold and promoted excursions to guests, maximizing participation and enhancing
operations. Fluent in English, Ukrainian, and Polish, with the ability to their experience.
stay calm under pressure, solve problems, and ensure tasks are -Created and managed daily programs, ensuring smooth coordination of activities
completed smoothly and efficiently. and schedules.
-Assisted guests with sign-ups for excursions, guided them to partner venues for
EDUCATION dinners, parties, and events.
Wroclaw University of Health and Sport Sciences 🇵🇱 -Provided exceptional support and customer service, acting as the main point of
contact throughout the cruise.
-Bachelor’s Degree in Sport Science, Specialization: Swimming (2019–
2022)
-Master’s Degree in Tourism and Recreation (2023–2025)
Animator | Kassandra Palace, Greece 🇬🇷
AUGUST – OCTOBER 2023 | LIONS ENTERTAINMENT
Universidad Católica de Valencia 🇪🇸 -Engaged guests of all ages with daytime, evening, and sport entertainment
programs.
-Erasmus Exchange Program (January 2021 – July 2021)
-Led interactive activities ensuring high guest participation and satisfaction.
German Sport University of Cologne 🇩🇪 -Solved on-the-spot customer issues with professionalism and positivity.

-Erasmus Exchange Program (October 2021 – March 2022) Fitness Trainer | Carnival Lumiosa, HAL Zaandam 🚢
London Wellness Academy 🇬🇧 DECEMBER 2022 – JUNE 2023 | ONESPAWORLD 🇺🇸
-Business Fitness School (November 2022) -Conducted group fitness classes for guests of all experience levels.

Aspira University of Applied Studies, Split 🇭🇷 -Organized public speaking seminars on wellness and health topics.
-Provided excellent customer service, enhancing overall guest experience.
-Erasmus Exchange Program (January 2024 – June 2024)
Volunteer – European Championships 🏅
Akdeniz University, Antalya 🇹🇷 🇵🇱 🇩🇪
EUG - LODZ , EC - MUNICH , EUROBASKET -
🇩🇪
COLOGNE,BERLIN - SUMMER 2022, EUC WATER POLO -
-Erasmus Exchange Program (September 2024 – January 2025)
CROATIA 🇭🇷 JULY 2025
-Managed team operations, media relations, and competition coordination.
HIGHLIGHTED SKILLS -Assisted with fan events and group activities.
-Travel Coordination: Organizing transportation, visas, transfers, and
accommodations. Team Leader | Summer Camps
-Cost Optimization: Researching efficient and cost-effective travel AUGUST 2021, WEST CAMP 🇺🇦 , A U G U S T 2 0 2 2 - C U K R 🇵🇱
options. -Coordinated skill-building activities and entertainment programs for children.
-Interpersonal Skills: Strong communication and client service abilities. -Managed group competitions, social events, and daily schedules.
-Organizational Skills: Managing schedules, events, and reporting with -Ensured the safety and engagement of all participants.
precision.
-Reporting: Experience with financial tracking and statistical reporting. Volunteer English Speaking Club | CUKR 🇵🇱
OCTOBER – DECEMBER 2020

LANGUAGES -Moderated group discussions, ensuring inclusivity and engagement.
-Organized conversation topics, games, and informal learning sessions.
-English: B2-C1 (Advanced)
-Polish: B2 Tutor – English Lessons | TUTLO.PL 🇵🇱
-Ukrainian: Native DECEMBER 2021 – MAY 2022
-Russian: Native -Conducted personalized lessons for Polish students to improve
-Spanish: B1 conversational skills.
-German: A1 -Delivered engaging trial sessions to promote English programs.
-Croatian: A2 Swimming Coach | Poland 🇵🇱
CONTACT INFORMATION OCTOBER – DECEMBER 2020
-Taught swimming techniques to children and adults.
Phone: [open contact info](look above in the "contact info" section) (Whatsapp)
-Ensured safety, proper training plans, and motivated learners to achieve
Email: [open contact info](look above in the "contact info" section)
progress.