Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/15964150/

Work experience

Appliance & Repair (USA)

from 11.2023 to 05.2026 (2 years 7 months)
Sales Manager / Dispatcher, Other countries (Public and business services)

- Promote company products and services to potential customers
- Handle incoming calls and messages from current and prospective clients
- Record customer information in the system and schedule service visits (HouseCallpro)
- Organize technician appointments and send follow-up reminders for part installations
- Assist customers by delivering accurate guidance via phone and email

Social Expert / English Tutor

from 08.2018 to 10.2023 (5 years 3 months)
Pinnacle Tech Center, Other countries (Education and science)

- Delivered English grammar lessons to enhance students’ language proficiency.
- Prepared over 30 students for university admission exams.
- Trained 20 students for the IELTS exam with a 70% overall success rate.
- Taught English to computer programming students to improve their comprehension of programming in English.
- Adapted teaching methods to meet individual student needs and learning styles.

Education

Bukhara State University

English language, Other countries
Higher, from 2018 to 2025 (7 years)

Additional education and certificates

Handling Objections and Working with Difficult Clients

1 year

Knowledge and skills

• Organizedness
• Communicability
• Educability
• English Communication
• Teamwork
• Sales
• Project Management
• Customer Support
• Dispatcher

Language proficiencies

• English — advanced
• Uzbek — fluent
• Tajik — fluent

Additional information

My name is Mavluda, and I have over 5 years of experience in sales and customer service. I have worked in appliance repair and service-based companies, managing customer inquiries, scheduling appointments, coordinating with technicians, and supporting after-sales service.

I focused on building long-term client relationships, improving customer satisfaction, and supporting sales growth through clear communication and strong organization. I also have experience in order processing and basic marketing support.

In addition, I have taught English grammar and IELTS preparation, helping more than 50 students achieve their learning goals.

I am results-driven, customer-focused, and committed to efficient teamwork and professional service.