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Анастасія

Support manager

Considering positions:
Support manager, Оператор чата
Age:
26 years
City:
Chernivtsi

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Anastasiia Fomina
[City: Chernivtsi, 58032] | [[open contact info](look above in the "contact info" section)] | [[open contact info](look above in the "contact info" section)] | [tg: Archaism]
Objective
To obtain a position as a support manager in order to apply my communication and organizational skills and to pursue professional development.

Education
Yuriy Fedkovych Chernivtsi National University,
Faculty of History, Political Science, and International Relations
2017–2021
Major: “International Information”
Work Experience
Bartender, First Casino
May 2024 – Present
• Communicate with clients, provide high-level service.
• Work under high responsibility and stress conditions.

Receptionist, First Casino
April 2023 – May 2024
• Customer service, scheduling, and coordination.
• Used CRM systems to organize client data.

Production Line Operator, LG (Poland)
August 2021 – January 2022
• Worked in an international team, completed production plans.
• Used Polish for communication in a work environment.

Sales Consultant, Joymarket
May 2020 – October 2020
• Consulted clients, ensured sales.
• Performed cash transactions.
Skills
• Languages: Ukrainian (native), English (B2), Polish (fluent comprehension)
• Good PC user, experience with CRM systems
• Excellent communication and organizational skills
• Stress resistance, eagerness to learn and grow
• Skilled in information search and analysis from various sources
Personal Qualities
Responsible, client-oriented, eager for new knowledge.

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