Anton

ANTON SKAB'OLKIN
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)
Technical Support Specialist / Sysadmin
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SUMMARY
Experienced Support Engineer with a strong background in hosting services. I looking to join a team of
professionals to further enhance my skills, tackle challenging tasks, and stay up-to-date with the latest
technologies in the field.

EDUCATION PROFESSIONAL EXPERIENCE
NOC Engineer
Netpeak Core | 2024 - 2025
State university of telecomunications, Kyiv As a NOC Engineer at Netpeak Core, I was responsible for
Master's degree on Information processing monitoring and responding to incidents related to the
2004– 2012 operation of services and supporting internal infrastructure.
Responsibilities:
• Monitoring, analysis and interaction with R&D teams due
to hardware or software infrastructure incidents
Millenium 318
• Install, update, mainance internal services
High School Diploma
1993– 2004 Support Engineer
BPhost | 2019 - 2024
As a Support Engineer at BPhost, I am responsible for providing
technical support and assistance to customers. I troubleshoot and
resolve issues related to Linux, LAMP, hosting services, server
SKILLS administration.
Accomplishments:
• Helped increase the number of clients by providing quality
• Customer Support support and resolving issues efficiently
• Technical Support • Improved internal services for efficiency
• Ability to work independently and
as part of a team Technical Support Engineer
• Troubleshooting and Diagnostics Freehost ua | 2013 - 2021
• Hosting services As a Technical Support Engineer at Freehost ua, I provided technical
• LAMP/LEMP support and assistance to customers utilizing hosting services. I
• Server hardware utilized my expertise in Linux, LAMP, server administration,
• Linux(Debian like/RHEL) troubleshooting, and diagnostics to resolve customer issues and
• DNS ensure their satisfaction.
• Help desk tools (ticket systems, Responsibilities:
billings, control panels etc) • Provided technical support and assistance to customers via
• Monitoring tools (Zabbix, Grafana) phone, email, and live chat
• Troubleshot and resolved issues related to hosting services,
server administration, and more
• Successfully trained over 20 new support employees, ensuring
LANGUAGES they have the necessary skills and knowledge to provide excellent
customer service

• Ukranian - Native Junior System Engineer
• English - Upper Intermidiate ISP Twintel | 2011 - 2012
• Russian - Fluent As a Junior System Engineer at ISP Twintel, I was involved in
supporting and maintaining computer systems and networks. I assisted
with troubleshooting hardware issues, performed system updates and
installations, and ensured the smooth operation of network systems.
Responsibilities:
• Assisted with troubleshooting issues
• Provided cvalificated support for customers
• Assisted the smooth operation of systems and networks