Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/16217608/

Work experience

Operations manager

from 01.2026 to now (10 months)
Augmentum LLP, Remote (Consulting, accounting and auditing)

Travel & Transport Logistics: Coordinated 10+ multi-city business trips across major Nigerian cities, managing flight bookings, ground transportation, and supplier coordination while maintaining zero missed flights.

Event & Stakeholder Logistics: Delivered logistics for 8+ stakeholder events across the agriculture and finance sectors, supporting 10–80 participants per event and achieving 100% positive stakeholder feedback on travel and on-the-ground coordination.

Vendor & Procurement Management: Established an approved service-provider list, onboarded vendors, and negotiated standard rates to strengthen supplier consistency, service quality, and cost predictability.

Operational Coordination: Managed day-to-day office requirements, coordinated facility relationships, and followed up on operational requests to minimise disruptions and maintain efficient workplace operations.

Process & Service Delivery: Coordinated across internal teams, external vendors, and stakeholders to anticipate logistical needs, resolve issues, and ensure the timely execution of activities.

Administrative & People Operations Support: Led new-hire onboarding in collaboration with managers, coordinating access to essential tools, policies, and resources to support smooth integration into the organisation

Executive assistant

from 10.2025 to 10.2026 (1 year)
Kairos and Tola, Remote (Marketing, advertising, and PR)

• Expertly managed a complex, dynamic calendar across multiple international time zones (EST, BST/GMT,
EAT), proactively identifying and resolving scheduling conflicts.
• Served as a key liaison between the CEO and internal/external stakeholders, maintaining a centralized contact
database and tracking key interactions to ensure strong relationship management.
• Prepared detailed travel itineraries and coordinated all

Project manager

from 05.2025 to 10.2025 (6 months)
Clarity Bootcamp, Remote (Individuals)

• Orchestrated end-to-end program logistics for 25 senior leaders to achieve a 100% Net Promoter Score
and 91% satisfaction rate.
• Implemented a dynamic checklist system for vendor logistics and timelines, reducing operational
delays by 40%.
• Acted as the first line of response for all participant and vendor requests, ensuring a flawless
operational flow.
• Designed the complete participant journey map and created targeted campaign materials for each lead
stage, conducting individual follow-ups that successfully closed sales and secured participant
commitments.

Administrative assistant

from 11.2024 to 04.2025 (6 months)
Augmentum Advisory, Remote (Consulting, accounting and auditing)

• Developed and maintained an organized database system to enhance workflow efficiency and ensure
easy access to key information.
• Synthesized data from 50+ stakeholder interviews into actionable reports, monitoring key insights to
quickly identify and prioritize recommendations for clients which reduced senior consultants' process
time by 30%.
• Designed client-ready PowerPoint decks that translated granular research data into engaging visual
stories, highlighting key trends and driving consensus in 80% of stakeholder reviews

Executive assistant

from 01.2024 to 06.2024 (6 months)
DOLA, Remote (Retail)

• Managed the founder’s calendar and appointments, as well as created scheduling systems that decreased missed engagements by 30%.
• Managed operational escalations and email queries, implementing a system that slashed average response time from 12 hours to under 2 hours.
• Developed an organized filing and database system that improved task tracking and follow-ups, enhancing overall efficiency by 20%.
• Coordinated operational resources and assets for pop-up activations, liaising with venue managers and marketing to ensure successful execution and facilitated real-time customer engagement that improved brand visibility by 40%.

Knowledge and skills

• Diligence
• Communicability
• MS Excel
• MS Word
• Documentation management
• Adaptability
• Responsibility
• Organizedness
• MS Office
• Competent oral and written language
• Discipline
• Operativeness
• Cordiality
• Stakeholder management
• Conducting negotiations

Language proficiencies

English — fluent