Kateryna

Oreshina Ekaterina Sergeevna
Female, 41 years old (born October 19, 1983)
■ [open contact info](look above in the "contact info" section)
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Citizenship: Ukraine

Experience

May 2023 — Present
Virtual Assistant (specializations: 1) investments 2) real estate sales in Brooklyn)
- Providing administrative support to agents (scheduling viewings, open houses, client
communication, coordination between all parties, and progress updates).
- Creating and planning social media content.
- Drafting property listings (MLS, Streeteasy).
- Lead generation, working with probate petitions.
- Organizing travel (tickets, accommodation, itineraries).
- Handling various personal assignments.

May 2021 — May 2023
Sales Activity Expert (remote)
- Analyzed sales operations for external clients.
- Produced findings and recommendations based on analysis results.
- Acted as an expert and methodologist in the development of a software product generating
operational and sales performance metrics for management companies.

January 2021 — April 2021
MUP “Vodokanal” — Deputy Director for Economics and Finance (Sales Division)
- Monitored collection plan fulfillment (targets exceeded).
- Developed a target billing model and optimized business processes.
- Managed contract workflows and eliminated overdue payments.
- Oversaw operational activities (billing, collections, and stakeholder relations).

June 2017 — January 2021
FGKU “Central Housing and Communal Administration” — Deputy Head of Utility Services
Department
- Established a billing system for 320,000 residential and 8,000 business clients.
- Organized receivables management, achieving 98% current collection and 91% cumulative
collection rate.
- Supervised business process automation and payment accounting.

December 2015 — October 2016
GUP RK “KR EIRC” (Crimea Unified Information and Settlement Center) — General Director
- Founded the enterprise from scratch and managed all operations (IT, finance, legal, HR,
procurement, client service).
- Achievements: Created a unified billing database for Crimea, implemented full IT infrastructure,
launched unified payment system, etc.

March 2015 — December 2015
GUP RK “Krymtekhnologii” — Deputy Head of the Unified Information and Settlement Center
Project
- Led implementation of the Unified Information and Settlement Center.
- Coordinated with authorities, utilities, and media.

July 2014 — November 2014
Crimean Refugee Support Fund — Executive Director
- Founded and managed a charitable foundation.
- Provided assistance to 6,800 refugees worth 40 million rubles.
June 2013 — July 2014
“From Heart to Heart” Charity Foundation — Director
- Raised over 3 million rubles for child oncology patients.

February 2002 — June 2012
“Yuzhny Tour” Travel Company — Deputy General Director
- Managed large-scale projects and VIP clients.

November 2003 — April 2004
Procter & Gamble Ukraine — Account Manager
- Worked with key distributor clients, increased sales, managed promotions.

Education
- 2021 — Institute of Applied Psychology in the Social Sphere, Practical Psychology and Coaching
(Psychologist-Coach)
- 2021 — City Business School, MBA
- 2008 — Kyiv National Economic University, Enterprise Economics, Anti-Crisis Management

Languages
Russian — Native | English — C1 | Ukrainian — C1

Key Skills
Leadership | Result Orientation | Fundraising | Stress Resistance | Project Management | Goal
Orientation | Ambition | Strategic Thinking | Organizational Skills | Analytical Mindset | Presentation
Skills