Сніжана
Менеджер по роботі з клієнтами
- Considering positions:
- Менеджер по роботі з клієнтами, менеджер з продажу, асистент керівника, фінансист, тім лід
- Age:
- 46 years
- City of residence:
- Other countries
- Ready to work:
- Remote
Contact information
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SNIZHANA
Contact
Address:
Chernihiv, Ukraine
Phone: [
Telegram: @zhana5577
Email: [
Languages: Ukrainian – native, Russian – free
English – B1 (Pre-Intermediate), French – A2
Expirience
-2023-2024 Phyto-Pharm Trade LLC Sales Manager France
Sales as a distributor of other supplement Botanicals ( roots, stems, leaves,
Flowers etc) to Marketplaces
-Development of Database of B2C, B2B customers, and maintaining long-term
relationships
-2018-2022 - Active Sales as a distributor of wholesale supplies of cut
flowers for shops and retail chains (roses, orchids, gerberas, eustoma, etc)
Development of Database of B2C, B2B customers
-Solving Supply-Chain Issues ( Logistical, Financial & Administrative)
-Turnover From 10—30.000 EUR per quarter
- 2015-2022 manager and florist in a flower shоp.
- Direction, specifics: Flowers, Plants and Botanicals.
· Experience working with all types of cut flowers, as well as with plants for the garden and vegetable garden (decorative, medicinal, shrubs, berries, roots, etc.)
Was responsible for the assortment and its expansion in the store,
Ensuring timely delivery of the right products and services to customers.
Was looking for suppliers and building a strong partnership and intense working relationships with the Ukrainian market
Customers support in Quality Assurance related matters
Independently resolving complex issues & ensuring high quality services for customers.
Also have experience managing a small team of 3-5 people.
-2012-2015 – Experience in selling specialized equipment in the segment B2B in the Beaty/ Cosmetology and Healthcare Industry;
-Active Sales of medium size volumes of equipment for Beaty Salons , Hairdressers, Professional Buyers in Healthcare Industry ( specialized and professional equipment)
-Turnover from 10 to 15.000 EUR per quarter.
-Development client base from “0”, developing a customer base and maintaining long-term relationships.
· 2005-2015 -- Beauty salon. Salon administrator, (experience in the organization of work in the salon.
Was responsible for ensuring timely delivery of the right products and services to customers and quality control of services provided.
Building long-term relationships with clients
· 2003-2005 Exhibition centers. Organization and placement of retail outlets in exhibition centers. Seller-consultant. Product group: clothing
Was involved in the selection of the product range and was responsible for its timely delivery
· 2001-2003 Call center operator (cold sales), sales manager in the call center.
· 2000 - Seller-consultant of automobiles. Company-Autoplan.
Was engaged in concluding and signing contracts for the sale of cars on an installment plan
Education
2024 - Universitet of Innovation: passed training at the faculty of “Artificial Intelligence”, “Augmented Reality”,”Decentralization and Blockchain”.
Diploma of ASO-specialist - 2023 June - September.
Choise31 Online University, Distance learning. (Junior) - 176 points out of 200.
Master of Science: Accounting and auditing - 1996-2001
Chernihiv State Institute of Economics and Management, Ukraine
Summary
Digital marketing specialist & ASO.
As an ASO specialist, I have knowledge of app store optimization for mobile devices.
As an sales specialist I have knowledges win-wine approach, protecting company interests, achieving sustainable agreements.
As a trading specialist I have analytical and strategic thinking, stress resistance, persistence patience.
Skill Highlights
· Experience working with:
- Google Sheets, Google Docs.
- Ability to work in a team.
Soft Skills
- Analytical and strategic thinking
- Adaptability and flexibility
- Persistence
- Self-organization and time-management
-·Negotiation skills, reaching compromises
More resumes of this candidate
Considering positions: Фінансист, менеджер з продажу (В2В), ЗЕД, комерційний представник, Продавець-консультант, Координатор, 4 more positions
Kyiv, Other countries
REBKALO SNIZHANA Contact Address: Chernihiv, Ukraine Phone: (WatsApp) Telegram: , @zhana5577 Email: LinkedIn: Languages: Ukrainian – native Russian – free English – B1 (Pre-Intermediate) French...
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