Olena

OLENA NEDOVES
London, UK | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
Right to work in the UK confirmed
PROFILE
Organised and proactive professional with recent experience coordinating candidate-style workflows, scheduling, and CRM-based record management. Background combines operational and HR responsibility for an eight-person team with hands-on client communication and database administration. Comfortable managing high volumes of correspondence and looking for a structured role within a recruitment team.
WORK EXPERIENCE
Lettings Agent, Life StayMay 2026 – July 2026
London (remote-friendly) — self-employed, commission-based
• Managed the full tenant placement process, from listing to signed agreement, including screening enquiries, arranging viewings, and preparing tenancy paperwork.
• Maintained tenant and property records in the company CRM system, keeping statuses and documentation up to date.
• Handled a high volume of enquiries by phone, email and WhatsApp, typically responding within two hours.
• Coordinated viewing schedules across multiple properties and tenants with no missed appointments.
• Built and ran a small marketing channel independently (personal website and Telegram) to generate additional enquiries, contributing to four completed lettings within the first three months.

Co-Founder & Operations Manager, Adam ServiceSeptember 2024 – February 2026
Vinnytsia, Ukraine — full-time, team of 8
• Ran recruitment and onboarding for the team, including sourcing, interviewing and training new starters.
• Managed the customer database in RemOnline CRM, tracking several hundred active conversations and orders without loss of records.
• Handled day-to-day scheduling of jobs and staff, and resolved operational bottlenecks as they came up.
• Held regular one-to-one check-ins with the team and adjusted processes based on what came out of them.
• Oversaw invoicing, supplier payments and basic bookkeeping alongside day-to-day operations.

Waitress, Kan Zaman RestaurantJanuary 2023 – May 2023
Cambridge — part-time
• Worked front-of-house in a fast-paced, English-speaking environment, managing bookings and customer queries.
• Took the initiative to reorganise parts of the workspace to improve service flow.

EDUCATION
BA (Hons) Fine Art — Anglia Ruskin University, Cambridge
Certificate of Higher Education, Pass — completed 2024
Graphic Design Certificate — Vinnytsia IT School
2015 – 2017, Adobe Photoshop & Illustrator
SKILLS
CRM & databases: Life Stay CRM, RemOnline
Office tools: Google Sheets, Google Docs, Microsoft Office
Communication: Email, phone, WhatsApp, scheduling and calendar coordination
LANGUAGES
English (C1), Ukrainian (native), Russian (native)
AVAILABILITY
Immediate start. Available for part-time hours, remote or hybrid in London.
References available on request.