Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/16469539/

Work experience

Sales manager

from 01.2024 to 09.2026 (2 years 9 months)
NON DISCLOSURE AGREEMENT, Дистанційно (Роздрібна торгівля)

Responsibilities:

Lead Management & Direct Outreach: Manage inbound inquiries and perform warm outreach across phone, messaging apps, and email; maintain client profiles and set automated follow-up sequences in LP-CRM.

Consultative Selling: Identify customer pain points and tailor package offerings to maximize upselling and cross-selling opportunities.

Team Onboarding & Enablement: Prepare training resources, conduct interactive role-plays, and onboard new sales specialists on sales frameworks and LP-CRM workflows.

AI-Assisted Workflows: Leverage AI tools (ChatGPT, Notion AI) to draft follow-up communications, customize commercial proposals, and analyze call logs to boost operational response times.

Key Achievements:

Closed-Loop Conversion: Refined objection-handling methodologies for pricing and timing hesitations, driving a 21% increase in first-call closing rates.

Repeat Business & Referrals: Implemented post-purchase engagement workflows, boosting repeat purchases by 33% and creating a steady stream of referral leads.

Faster Onboarding: Onboarded 5+ new team members using newly created sales playbooks and video guides, reducing training time by 25%.

Process Automation: Automated routine monthly reconciliation tasks using Python scripts and ChatGPT prompts, cutting report generation time by 40% and eliminating manual data entry errors.

Education

Харківський національний університет імені В.Н. Каразіна

Фінанси, банківська справа.Економічний факультет
Unfinished higher, from 2025 to 2029 (4 years)

Knowledge and skills

• Працьовитість
• Комунікабельність
• Здатність до навчання
• Уважність

Language proficiencies

English — above average