Anna

Anna Bondarenko
[open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section) · London, UK

PROFILE
Organised and proactive professional with experience in office operations, data management, and team training.
Skilled in documentation, scheduling, transaction processing, and data analysis. Strong communication and
problem-solving skills, able to adapt quickly and deliver accurate results in fast-paced environments.

KEY SKILLS
• Administration & Operations: Data entry, scheduling, inventory management, documentation
• Customer & Team Support: Handling inquiries, coordinating workflows, onboarding staff
• Technical Tools: MS Excel (PivotTables, VLOOKUP), Power BI, Tableau, SQL (basic queries), Google Workspace,
MS Office Suite
• Soft Skills: Attention to detail, adaptability, teamwork, communication, problem-solving

PROJECT EXPERIENCE
Sales Performance Dashboard – Data Analysis
Tools: Power BI, SQL
- Collected and cleaned raw sales data, built data model and DAX measures
- Designed interactive dashboard for management to track revenue trends
Result: Enabled faster decision-making and optimized marketing spend

Forge & Repair Engineering – Company Website Development
Tools: HTML, CSS, JavaScript
- Designed and implemented company website for a metalworking & repair business
- Improved local SEO presence and created business pages on Google, LinkedIn, and Facebook
Result: Increased online visibility and inbound customer inquiries

PROFESSIONAL EXPERIENCE

Supervisor – Bodycare, Maidstone | 06.2025 – 09.2025
- Processed and recorded orders and transactions accurately
- Maintained stock records and ensured compliance with standards
- Reduced manual transaction errors by 15% through better process control

Team Trainer – VETL Coppa Tower Bridge, London | 10.2023 – 03.2025
- Onboarded and trained new staff, monitored team KPIs
- Implemented workflow improvements that boosted team productivity by 20%

Assistant to Chief Engineer – Food Manufacturing Plant, Ukraine | 09.2020 – 03.2023
- Conducted workflow analysis, optimized production process (cut costs by 15%)
- Supervised equipment installation and ensured safety compliance
EDUCATION
• IT School GoIT – Data Analytics Course (2024 – Present)
• University of Wales Trinity Saint David – CertHE Business Skills (2024 – 2025)
• BSc & MSc in Physics and Mathematics – Kharkiv National Pedagogical University
• BSc & MSc (Hons) in Food Technology & Engineering – Kharkiv State University

LANGUAGES
English – Intermediate | Ukrainian – Native