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Zaijani

Customer support representative

Considering positions: Customer support representative, Customer service representative
City of residence: Kyiv
Ready to work: Remote
Considering positions:
Customer support representative, Customer service representative
City of residence:
Kyiv
Ready to work:
Remote

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You can get this candidate's contact information from https://www.work.ua/resumes/16549405/

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SARIINA ZAIJANI
UI/UX DESIGNER KHARKIV, UKRAINE [open contact info](look above in the "contact info" section)

DETAILS PROFILE
Kharkiv I'm always smiling, radiating positivity, and treasuring every opportunity that comes my
Ukraine way. I have an insatiable thirst for knowledge, eagerly embracing the chance to learn
[open contact info](look above in the "contact info" section) and broaden my horizons. I effortlessly connect with others, finding joy in fostering
[open contact info](look above in the "contact info" section) meaningful connections.

SKILLS EMPLOYMENT HISTORY
Design Thinking Office Manager at Locksmith, Kharkiv
August 2017 — October 2021
User Research
• Created and maintained a database of employee information, resulting in a more
Usability Testing efficient on-boarding process
Wireframe Creation • Developed and implemented office policies and procedures that increased
operational efficiency by 45%
Low& High Fidelity Prototype

Sketch Freight Agent at UACL, Kharkiv
November 2021 — September 2022
Figma
• Communicated effectively with supervisors and other team members to ensure
Balsamiq smooth operations
• Built strong relationships with customers through friendly and personalized
LANGUAGES interactions
English • Utilized computer systems to access customer accounts and provide accurate
information
Persian • Maintained customer records in an organized and up-to-date manner
• Monitored customer feedback and suggested improvements to enhance customer
Russian service

Operator at 24/7Locksmith, Kharkiv
February 2022 — June 2023
• Demonstrate strong communication skills, providing clear explanations to clients
regarding lock-related issues and preventive measures.
• Continuously stay updated with advancements in lock and security technology,
attending workshops and training sessions to enhance professional skills.
• Collaborate with clients to understand their specific security needs and offer
tailored locksmith solutions, ensuring customer satisfaction.

EDUCATION
International Medical University
September 2018 — Present

COURSES
UX, UXLAND
January 2023 — March 2023

UI Designer , UXLAND
April 2023 — June 2023

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The candidate's resume is posted at https://www.work.ua/resumes/16549405/