Contact information

The job seeker has entered a phone number .

You can get this candidate's contact information from https://www.work.ua/resumes/16703233/

Work experience

Sales manager

from 09.2024 to 11.2025 (1 year 3 months)
Aetna, Remote (Finance, banking, and insurance)

•
• Led high-volume outbound B2C sales operations,
executing 100–130 calls daily alongside structured
follow-up emails and SMS campaigns.
• Managed full customer journey from first contact
to closing and post-purchase engagement.
• Achieved a 33% upsell success rate, consistently
increasing average order value through strategic
cross-selling and premium package upgrades.
• Consistently surpassed monthly KPI targets
through disciplined pipeline management and
structured call scheduling.
• Handled customer objections in real time,
converting hesitant prospects into paying
customers through consultative selling techniques
and follow-ups.
• Maintained accurate CRM records, tracking KPIs
including conversion rate, call-to-sale ratio, upsell
performance, and daily revenue metrics.
• Managed inbound inquiries and outbound
campaigns simultaneously while maintaining high
responsiveness and customer satisfaction.
• Maintained strong customer relationships, driving
referrals.

Sales manager

from 05.2022 to 10.2024 (2 years 6 months)
UnityBridge Business Solutions, Remote (Wholesale, distribution, imports, and exports)

1. Built and maintained strong B2B client relationships in wholesale and distribution.

2. Supported growth of sales volumes through effective negotiations and account management.

2. Assisted in expanding sales to new regions and export markets.

3. Coordinated with internal teams to ensure timely deliveries and client satisfaction.

4. Improved sales planning and forecasting by maintaining accurate CRM records and clear pipeline visibility.

5. Worked closely with logistics and operations teams to ensure smooth deliveries and high client satisfaction.

6. Secured strategic partnerships with SMEs worth over $350k annually, generating recurring monthly revenue.

Account and Sales manager

from 08.2019 to 03.2022 (2 years 8 months)
Cropkonnect & Logistics Ltd, Remote (Agriculture, agribusiness)

1. Supported full-cycle agribusiness operations, covering commodity sourcing, sales coordination, logistics execution, and financial control.
2. Managed detailed revenue and cost tracking across commodity purchases, transportation, warehousing, and export-related activities.
3. Prepared and maintained financial records including invoices, supplier bills, customer receipts, and payment schedules, ensuring completeness and accuracy.
4. Conducted basic cash flow monitoring, identifying timing gaps between receivables and payables to support operational liquidity.
5. Assisted in compiling monthly financial summaries, variance analysis, and internal performance dashboards for management review.
6. Worked closely with procurement and logistics teams to allocate costs accurately and improve margin visibility per shipment and commodity line.
7. Supported budget monitoring and cost control, highlighting overspending risks and operational inefficiencies.
8. Coordinated documentation for internal audits and management reviews, maintaining audit-ready financial records.
9. Supported contract administration with transporters and suppliers, assisting in rate reviews and cost negotiations.
10. Ensured data accuracy, confidentiality, and compliance across financial and operational documentation.
11. Contributed to process improvements in transaction recording, reporting templates, and record-keeping workflows.

Client success manager, Account manager

from 05.2018 to 05.2019 (1 year)
Veritas Gransville pensions Ltd, Remote (Finance, banking, and insurance)

1. Built and maintained strong relationships with clients, ensuring consistent communication and high satisfaction levels.

2. Successfully handled client inquiries and issues, contributing to timely resolutions and positive customer feedback.

3. Supported client retention by providing reliable follow-ups and proactive service throughout the customer lifecycle.

4. Worked closely with, operations, and compliance teams to ensure smooth client servicing and transaction processing.

5. Maintained accurate client records and documentation in CRM and internal systems, supporting audit and reporting requirements.

Education

Institute of Chartered Accountants of Nigeria - ICAN

Accounting Technical Scheme (LEVEL 3), Kyiv
Higher, from 2017 to 2019 (2 years)

Godfrey Okoye University, Nigeria

Bachelor of Science (B.Sc.) in Economics, Kyiv
Higher, from 2015 to 2019 (4 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Здатність до навчання
• Time management
• Leads follow-up
• Customer orientation
• Work with clients
• MS Excel
• Professionalism
• Communicability
• Preparation of financial statements
• Tax planning
• Risk management
• Financial modeling
• User 1C
• Cash flow control
• Client retention
• Management of CRM
• Data analysis
• MS Power BI
• QuickBooks
• B2B Sales
• B2C Sales
• Sales

Language proficiencies

English — fluent

Additional information

Gold Medalist - Monopoly Strategy Competition (2017)

Entrepreneur of the Year Award(2018) - Godfrey Okoye Univerisity, Nigeria