Inna

Inna
Karpenko
Sales Manager
Proactive and friendly Sales Manager with experience in assisting
clients through calls and social media channels. Confident in using CRM
tools, Google Docs, and MS Office to organize and optimize workflows. I
combine empathy, adaptability, and professionalism to create a smooth
and pleasant customer experience. Open to new challenges and always
Contacts eager to grow both personally and professionally.

[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Work Experience
Telegram
Linkedin Sales Manager
GitHub JustSchool Online School | jan 2025 - may 2025
Mykolayiv, Ukraine – Communicating with customers by phone;
– Advising potential students on courses;
– Maintaining a positive image of the company during calls;
Tech Skills – Working with the CRM system (KeepingCRM).

Direct manager of an Instagram store
MS Office
Private online store | apr 2025 - oct 2025

Google Sheets/Docs – Responding to customer inquiries, receiving and processing
orders;
KeepingCRM – Publishing stories and posts, writing short captions;
– Monitoring competitors' activity.

Social Media Manegement
Drone Assembly Volunteer
Local Volunteer Initiative | 2024
Canva
– Assisted in assembling drones from 3D models and preparing
Notion them for delivery to the Armed Forces;
– Learned basic drone operation through a simulator;
– Developed teamwork, responsibility, and attention to technical
Soft skills details.

Team Project Contributor
GoIT Educational Projects | 2024
Teamwork
– Collaborated in a team of developers to build responsive websites
Communicative using HTML, CSS, and JavaScript;
– Worked via GitHub for version control and teamwork coordination;
Adaptability – Gained practical experience in communication, meeting
deadlines, and resolving technical issues collaboratively.

Attention to detail

Customer focus Education

Languages IT School GoIT
Fullstack Developer | 2024-2025

English - intermediate Petro Mohyla Black Sea National University
Bachelor’s Degree in Software Engineering | 2023 – Present
Ukrainian - native

Russian - fluent