Personal information hidden
This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/16787638/
Operations manager (Top Management), 63 000 UAH
Contact information
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
Work experience
Co-Founder
from 02.2024 to now
(2 years 2 months)
Key Responsibilities:
• Designed and implemented the “Partnership as a Service” model, providing companies with on-demand access to partnership expertise without building internal departments
• Conducted audits of existing partnership processes in client companies, identifying inefficiencies, risks, and areas for optimization
• Operations Management & Process Optimization
• Developed and standardized processes for partner qualification, contract negotiation, invoicing,
and communication flow, ensuring transparency and scalability
• Assisted companies in selling developers from the bench, including resume preparation, rate
negotiation, and client-facing presentation strategies
• Supported talent acquisition for niche and short-term projects, leveraging an established partner
network
• Built and managed end-to-end capacity management processes, covering resource allocation,
partner developer onboarding, and performance tracking
• Managed contractual processes (MSA, SoW, NDA, Order Forms), ensured timely execution,
and liaised with legal advisors.
• Improved cross-functional collaboration (Sales, HR, Finance, Legal, Delivery) by establishing
unified workflows, standards, and policies.
• Consulted CEOs and business owners on executive hiring and adaptation, helping to define
candidate profiles, run structured recruitment, and ensure successful onboarding of key leaders.
• Delivered strategic consulting and coaching sessions for companies to establish or improve
partnership practices and integrate them into long-term growth strategies.
Partnership manager
from 05.2023 to 03.2024
(11 months)
JetSoftPro, Львів (IT)
Key Responsibilities:
• Managing partner relationships during the collaboration, including the signing of partnership agreements, monitoring, and the timely resolution of issues during the partnership
• Part of the Capacity Management process for ongoing and new projects (Internal and External Resource management)
• Creating and implementing the cooperation model between Partnership and other areas (PMO, Delivery, BDM, Finance, Recruitment)
• Creating an End-to-End Alliance Management process in the company (Internal and External projects)
• Creating a systematic, process-driven approach to partner outreach and relationship management
• Coordinating contracts with partners
• Implementing a fixed-price cooperative agreement
• Management of freelancers, partners developers, account control, and access management
• Expertise in crisis project management
Providing support in acquiring new clients for the company
• Qualifying and assessing new inquiries
• Automating partnership processes and improving operational efficiency
• Implementing process automation to enhance efficiency.
• Establishing and managing new processes within the company
• Project turnkey delivery
• Finding optimal solutions for projects with limited budgets
• Partner qualification and assessment
• Identifying experts in niche domains
• Compiling reports for strategic meetings
• Working with statistics and analyzing performance
Business Development Manager
from 03.2023 to 05.2025
(2 years 3 months)
Blackthorn.ai, Дистанційно (IT)
Key Responsibilities:
• Engaged potential clients and generated leads through various channels, including outreach, conferences, and online platforms
• Managed the LinkedIn accounts of the CEO and the company, regularly posting updates about new projects, partnerships, and industry insights
• Communicated with potential clients, processed leads from conferences, and conducted initial qualification calls
• Developed and refined business proposals, case studies, and supporting materials for client meetings
• Prepared contracts, invoices, and legal agreements for client collaboration, working closely with legal and accounting teams
• Collaborated closely with the CEO, project managers, and technical leads to align business objectives with development capabilities
• Researched and engaged with potential partners to expand business opportunities
• Worked with marketing and UI/UX teams to enhance branding, marketing materials, and
company presentations
• Monitored company email and phone inquiries, responding to potential leads and partnership
opportunities
• Assisted project managers in preparing resumes and sourcing specialists both within and
outside the company
• Managed contact forms on the website and Clutch, conducted initial meetings, and qualified
potential leads (MQLs)
• Led the process of collecting client requirements, ensuring smooth communication and
expectation management
• Developed proposal packages and pricing strategies based on market analysis and competitive
research
• Suggested improvements for marketing materials, blog topics, and website enhancements to
attract more clients
• Identified client pain points and proposed tailored AI solutions to address their needs
Partnership Coordinator
from 03.2021 to 05.2023
(2 years 3 months)
JetSoftPro, Львів (IT)
Key Responsibilities:
• Identifying and sourcing alliances opportunities through inbound lead follow-up and outbound cold calls, emails and client visits
• Research partners, identify key players and generate interest
• Collaborating with recruitment, sales, marketing, and delivery teammates to align our internal
goals with new and existing partner relationships
• Negotiating and finalizing deals in accordance with the company’s contract guidelines and
• policies
• Forecasting, measuring and reporting the results of various projects with partners, including
co-created and/or co-branded content promotions, lead sharing, and/or event partnerships
• Looking for new partners in Ukraine and other countries, onboarding, and establishing
collaboration
• Establishing friendly and loyal relationships with partners, ensuring mutually beneficial
collaboration
• Quality control of developers and partners to ensure delivery of high-quality products and
services
• Negotiating with partners and reaching agreements on mutually beneficial collaboration terms
• Training and onboarding for new partners
• Quality control, invoicing, and monthly payments for partners
• Ensuring effective communication with the CEO and representatives of other companies
• Improving partnership processes, taking into IT market changes and business needs
• Defining business goals and project timelines and establishing repeatable processes
• Creating and documenting new processes
• Creating strategies to find and manage new partners
• Preparing quarterly reviews of set goals
• Project management courses
Education
Національний університет "Львівська Політехніка"
Кібербезпека, Львів
Higher, from 2013 to 2019 (6 years)
Knowledge and skills
- Стресостійкість
- Комунікабельність
- Уміння аналізувати
- Ведення переговорів
- Управління командою
- Робота в команді
- Антикризове управління
- Дисциплінованість
- Аналітичне мислення
- Адаптивність
Language proficiencies
English — above average
Disability
3rd degree.
Similar candidates
-
Sales manager
Dnipro, Remote -
Менеджер чата
Remote -
Менеджер по роботі з клієнтами
40000 UAH, Remote -
Саппорт-менеджер
22000 UAH, Remote -
Менеджер з розвитку бізнесу, копірайтер
25000 UAH, Dnipro, Kyiv , more 3 cities -
Operations manager
Remote