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Data analyst
- Considering positions:
- Data analyst, Business analyst, Product analyst, Financial analyst
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
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IHOR CHERNENKO
J U N I O R D ATA A N A LY S T / B U S I N E S S A N A LY S T
Kyiv, Ukraine • [open contact info ](look above in the "contact info" section) • [open contact info ](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Analyst with a strong technical background (Computer Science) and expertise in data processing and process
modeling. Experienced in conducting audits of large datasets and automating reporting workflows.
Proficient in SQL, Google Sheets/Excel (Power Query) for data consolidation, and creating clear technical
specifications for developers. Seeking to leverage analytical skills to drive data-informed decisions and
optimize business operations.
KEY SKILLS
DATA ANALYSIS & SQL Large Dataset Analysis, PostgreSQL, SQL (Joins, CTEs), Data Transformation,
Anomaly Detection
BUSINESS ANALYSIS Creating Tech Specs (requirements), Process Modeling (Visio), KPI Analysis,
Presentation Skills
EXCEL & VISUALIZATION Tableau Desktop, Power BI, Advanced Excel (Power Query, Pivot Tables),
Report Automation
SOFT SKILLS Analytical Thinking, Attention to Detail, Collaboration with IT Teams, English
(B1 — Documentation)
WORK & PROJECT EXPERIENCE
DATA / BUSINESS ANALYST (Project / Contract) MAY 2025 — PRESENT
Project: Data Audit and Process Optimization
• Data Analysis: Processed a $128M transaction dataset, identifying data discrepancies and reconciling
figures.
• Process Optimization: Developed technical specifications for developers to automate data extraction,
reducing manual work by 30%.
• Performance Monitoring: Identified a 13% net margin and detected seasonal revenue fluctuations, enabling
strategic adjustments.
• Efficiency Improvement: Analyzed channel ROI and recommended a 20% budget redistribution,
significantly improving spending efficiency.
CUSTOMER SUPPORT & OPERATIONS SPECIALIST 2023 — 2025
• Process Analysis: Analyzed ticket drivers and identified problem patterns, delivering structured feedback to
the technical team.
• Operational Support: Resolved complex inquiries and ensured smooth user experience, collaborating with
product teams.
• Result: Increased CSAT by 20% through meticulous attention to detail and operational process
improvements.
VERIFIED CERTIFICATION: BCG X & Deloitte DATA ANALYTICS COURSE
EDUCATION
Bachelor of Computer Science Present
Taras Shevchenko National University of Kyiv (KNU)
Assoc. Degree in Automation & Computer-Integrated Technologies Graduated
Bakhmut College of Transportation Infrastructure (BCTI)
J U N I O R D ATA A N A LY S T / B U S I N E S S A N A LY S T
Kyiv, Ukraine • [
PROFESSIONAL SUMMARY
Analyst with a strong technical background (Computer Science) and expertise in data processing and process
modeling. Experienced in conducting audits of large datasets and automating reporting workflows.
Proficient in SQL, Google Sheets/Excel (Power Query) for data consolidation, and creating clear technical
specifications for developers. Seeking to leverage analytical skills to drive data-informed decisions and
optimize business operations.
KEY SKILLS
DATA ANALYSIS & SQL Large Dataset Analysis, PostgreSQL, SQL (Joins, CTEs), Data Transformation,
Anomaly Detection
BUSINESS ANALYSIS Creating Tech Specs (requirements), Process Modeling (Visio), KPI Analysis,
Presentation Skills
EXCEL & VISUALIZATION Tableau Desktop, Power BI, Advanced Excel (Power Query, Pivot Tables),
Report Automation
SOFT SKILLS Analytical Thinking, Attention to Detail, Collaboration with IT Teams, English
(B1 — Documentation)
WORK & PROJECT EXPERIENCE
DATA / BUSINESS ANALYST (Project / Contract) MAY 2025 — PRESENT
Project: Data Audit and Process Optimization
• Data Analysis: Processed a $128M transaction dataset, identifying data discrepancies and reconciling
figures.
• Process Optimization: Developed technical specifications for developers to automate data extraction,
reducing manual work by 30%.
• Performance Monitoring: Identified a 13% net margin and detected seasonal revenue fluctuations, enabling
strategic adjustments.
• Efficiency Improvement: Analyzed channel ROI and recommended a 20% budget redistribution,
significantly improving spending efficiency.
CUSTOMER SUPPORT & OPERATIONS SPECIALIST 2023 — 2025
• Process Analysis: Analyzed ticket drivers and identified problem patterns, delivering structured feedback to
the technical team.
• Operational Support: Resolved complex inquiries and ensured smooth user experience, collaborating with
product teams.
• Result: Increased CSAT by 20% through meticulous attention to detail and operational process
improvements.
VERIFIED CERTIFICATION: BCG X & Deloitte DATA ANALYTICS COURSE
EDUCATION
Bachelor of Computer Science Present
Taras Shevchenko National University of Kyiv (KNU)
Assoc. Degree in Automation & Computer-Integrated Technologies Graduated
Bakhmut College of Transportation Infrastructure (BCTI)
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The candidate's resume is posted at https://www.work.ua/resumes/16818760/