Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/16892230/

Work experience

Customer service representative

from 05.2024 to now (2 years 3 months)
Gentherm Ukraine, Виноградів (Машинобудування)

Communication with customers on daily basis.
- Maintaining incoming orders and pre-serial production.
- Ensuring timely supply of customer demands.
- Escalations handling.
- Outbound documentation creation (delivery notes, invoices).
- System master data maintaining and issue solving.

SUPPLIER QUALITY ASSURANCE ENGINEER

from 06.2023 to 05.2024 (1 year)
Gentherm Ukraine, Виноградів (Машинобудування)

Collaboration with suppliers in case of quality issues with raw materials.
- Supplier complaint management.
- Monitoring supplier’s 8D reporting in case of claims.
- Mutual assistance and cooperation with colleagues from other locations
of quality assurance and purchasing departments to solve quality issues of
components and supplier development.
- Participation in internal and external meetings in case of supplier quality
issues.
- Quarantine store monitoring

Education

Lviv Polytechnic National University

International Relations Master Degree, Львів
Higher, from 2023 to 2024 (1 year)

Lviv Polytechnic National University

International Relations, Львів
Higher, from 2019 to 2023 (4 years)

Bachelor's degree

Additional education and certificates

DISC

2024

Communication with impact

2025

Knowledge and skills

• Працьовитість
• Комунікабельність
• Самостійне прийняття рішень
• Здатність до навчання
• Організація міжнародних перевезень

Language proficiencies

• English — above average
• Ukrainian — fluent