Катерина

KATERYNA BONDAR
Account Manager
E-mail: [open contact info](look above in the "contact info" section) | Phone: [open contact info](look above in the "contact info" section)

Account Manager with 2+ years of experience in client relationship management and customer support. Proven ability to build long-term, trust-based client relationships, deliver high-quality customer experiences, and increase customer loyalty. Strong communication skills combined with a structured, solution-oriented approach to client needs.

WORK EXPERIENCE
07.2024 - today
Client Support Consultant, Volunteer & Freelance, Worldwide
• Built and maintained long-term, trust-based relationships with clients
• Managed and consulted 50+ clients on an ongoing basis
• Coordinated and executed successful client collaborations
• Ensured high client satisfaction through proactive communication and follow-up
12.2024 - 06.2025
Client Relationship Consultant, Aiya Beauty Care, Vienna, Austria
• Managed existing and new clients to ensure high levels of customer satisfaction
• Consulted clients on products based on individual needs and preferences
• Delivered consistent, high-quality customer interactions resulting in positive feedback
05.2021 - 02.2022
Account Manager / Sales Manager, FP Models Agency, USA Market
• Built and developed long-term, partnership-based client relationships focused on trust, continuity, and mutual value
• Identified and developed additional business opportunities within existing accounts through personalized, consultative client management
• Executed sales activities across presentations, video meetings, calls, and email communication, consistently contributing to the achievement of sales targets

EDUCATION
2023 - 2027
Bachelor’s Degree in Psychology, Taras Shevchenko National University of Kyiv, Grade Average: 92.7% (Excellent)
2023
Course: Practical Psychology, International Institute of Psychology

ADDITIONAL INFORMATION
Skills
Client Relationship Management, Customer Communication & Presentation Skills, Experience with CRM Systems, Strong Organizational & Time Management Skills, Team Collaboration, Solution-Oriented Approach, Proactive Client Support
Languages
English (B2), German (B2-Goethe), Ukrainian (Native), Russian (Native)
Hobby
YouTube: 650+ followers, Relationship Psychology