Тамара

TAMAR AVKOPASHVILI
Business Development Lead | Operations & Strategy Expert | Cross-Border Project Manager
Zhytomyr, Ukraina | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
LinkedIn

SUMMARY
Cross-functional business leader with 12+ years of experience in business development,
operations, HR, and procurement across logistics, healthcare, retail, finance, and real estate.
Proven success in driving operational excellence, building strong client portfolios, and leading teams
across Georgia, Azerbaijan, Ukraine, Latvia, and Europe. Fluent in English, Russian, and Ukrainian;
currently learning French. Known for optimizing workflows, reducing costs, and managing complex,
high-impact projects in both local and international markets.

KEY ACHIEVMENT
Generated €42K profit in 10 months from EU logistics contracts.
Secured 8 long-term B2B deals with international partners.
Opened 12 retail branches across Georgia and Azerbaijan in 18 months.
Delivered 3 major infrastructure projects ahead of schedule.
Reorganized 120+ bank branches, improving cost-efficiency.
Launched 2 production facilities in 2 countries during COVID-19.

WORK EXPERIENCE

Senior Business Development Manager
Hegelmann Group LLC | Logistics | Tbilisi, Georgia
Aug 2023 – Present
Built a steady pipeline of 8–12 active commercial offers, contributing to consistent lead
generation.
Secured €42,000 in profit within 10 months by closing deals with international clients.
Identified and engaged 20 potential companies, resulting in 8 long-term contracts with
recurring revenue.
Converted a high-stakes lead (Notre-Dame Port) into a client, generating €70,000 monthly
revenue over 5 months after 4 rounds of negotiations.
Collaborated cross-functionally with procurement and operations to deliver client-specific
solutions.

Business Operations Manager
INTEGRA LLC | Healthcare | Tbilisi, Georgia
Mar 2021 – Jul 2023
Reduced annual procurement costs by 35% by initiating direct contracts with international
suppliers.
Supervised SCRUM-based project delivery for Wyndham Grigoleti Hotel’s security system—
completed 2 weeks ahead of schedule.
Managed procurement logistics and customs clearance for projects involving USA, Austria,
Germany, Italy, and France.
Delivered 3 successful infrastructure projects: Wyndham Grigoleti, Carrefour network, and
Goodwill chain.
Enhanced supplier selection and deadline tracking, resulting in early project completions
across all assignments.
Chief Operating Officer (COO)
Innovation Laboratory / HS Holding | Tech & Business Services | Tbilisi, Georgia
Oct 2019 – Feb 2021
Opened 2 manufacturing facilities in 2 countries during the COVID-19 crisis, overseeing full
operational setup.
Developed company-wide SOPs, staffing structures, and workflows from scratch.
Secured contracts with government bodies and all major airports in Georgia through structured
bidding.
Launched new employee shift systems (24/7), optimized overtime pay, and introduced
transportation & meal support leading to increased productivity and revenue.

Head of Network Operations
Azzato LLC | Retail | Tbilisi, Georgia / Baku, Azerbaijan
Jun 2017 – Sep 2019
Opened 12 branches (7 in Georgia, 5 in Azerbaijan) in under 18 months, accelerating regional
expansion.
Designed a “mystery shopper” initiative with the marketing team to improve service quality.
Developed and launched a children’s educational program in baking, approved by the Ministry of
Education—boosted brand visibility and customer engagement.
Oversaw staff training and performance improvement across all retail locations.

Head of Back Office | R.E.C. Realtor.ge | Real Estate | Tbilisi, Georgia
Feb 2017 – Jun 2017
HR Operations Manager | JSC IQ Invest | Investments | Tbilisi, Georgia
Jan 2016 – Feb 2017
Banking Operations & Accounts Manager | Net Credit LLC | Finance | Remote (Riga, Latvia)
Jun 2015 – Dec 2015
Chief Regional Manager | PrivatBank JSC | Banking | Tbilisi, Georgia
Nov 2011 – May 2015

EDUCATION

MBA, Translator-Interpreter – Tbilisi State University, Georgia (2008–2011)
Bachelor in Legal Studies – Ivan Franko State University, Ukraine (2004–2008)
Postgrad in Project Planning – T. Shevchenko State University, Ukraine (2010–2011)

CERTIFICATES

Income Tax Certificate – European Academic Center
Accounting Fundamentals – Super Finance

KEY SKILLS

Business Development (B2B)
Procurement & Vendor Management
Operations & Process Optimization
Project Management
Cross-functional Team Leadership
HR & Administrative Support
CRM & ERP: 1C, Bitrix, ORIS, JIRA, SQL
Languages: Georgian (C2), Russian (C2), Ukrainian (C2), English (B2), French (beginner)