Iryna

IT-спеціаліст

Considering positions: IT-спеціаліст, Risk manager, Support manager, Customer care agent, Рекрутер
Employment type: full-time
Age: 22 years
City of residence: Ternopil
Ready to work: Remote, Ternopil
Considering positions:
IT-спеціаліст, Risk manager, Support manager, Customer care agent, Рекрутер
Employment type:
full-time
Age:
22 years
City of residence:
Ternopil
Ready to work:
Remote, Ternopil

Contact information

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Work experience

Risk manager

from 10.2025 to 01.2026 (4 months)
Zone3000, IT company, Дистанційно (IT)

Monitoring and reviewing financial transactions to identify suspicious activity and potentially risky operations.
Performing basic risk assessments of customer transactions in accordance with the company’s internal policies and procedures.
Handling verification emails, including user data validation, account confirmation, and processing customer requests.
Providing user support via a ticketing system, resolving standard inquiries and escalating complex cases to senior specialists.
Collaborating with other departments to improve security processes and reduce operational risks.

English teacher

from 09.2023 to 05.2025 (1 year 9 months)
ФОП, Тернопіль (Освіта, наука)

Teaching English to children, selecting age-appropriate learning materials, and fully preparing lessons.

Waiter

from 06.2022 to 08.2022 (3 months)
Самогонна Ресторація, Тернопіль (Готельно-ресторанний бізнес)

Customer service

Education

West Ukrainian National University

Business communication and translation, Тернопіль
Higher, from 2020 to 2026 (6 years)

Business communication and translation

Additional education and certificates

ESL course: Gerund or infinitive ESL course: Gerund or infinitive

2 місяці
Certificate

Knowledge and skills

  • Старанність
  • Здатність до навчання
  • Адаптивність

Language proficiencies

  • English — average
  • Ukrainian — fluent

Additional information

Night shifts not interested.
English level: B1+ (used in written communication)
Experience in risk management: identifying potential risks, analyzing data, and supporting decision-making processes
Strong analytical skills and attention to detail
Ability to work with large amounts of information and meet deadlines

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