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Customer support representative

City of residence: Kyiv
Ready to work: Remote
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Diana
Shpachenko

Contact details:
Address: 3 Klenova Street, Smila, Ukraine
Email: [open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section)
Telegram: @elddiabblo
Nationality:
Ukrainian
Date of birth:
09.06.2007
Main character traits:
Attention to detail, no fear of multi-stage tasks,
ability to look at a situation from different
angles,stress resistance,empathy, analytical
thinking.
Education:
Complete secondary education at the Lyceum Leader
Educational Complex.
First-year student at the Faculty of Psychology,
Cherkasy branch of the European University
Work experience
Customer Support Representative
October 2024 – November 2025
Communicating with customers via Helpdesk and chats.
Reporting issues and bugs.
Special skills
Native Ukrainian
Upper-Intermediate English
Computer literacy
Hobbies: books, sport, psychology

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