Alina

ALINA LYTVYN
LUXURY TRAVEL DESIGNER

EDUCATION

Master of Business Management 2009-2015
O. M. Beketov National University of Urban
Economy in Kharkiv

Management of hotel, resort and tourist services

EXPERIENCE
As a luxury travel professional, enjoy
working with non-standard requests, value
detailes and high quality service. I specialize
Elite Tourism Club “The Seventh Heaven” 2018-2025
in exclusive destinations, tailor-made
itineraries and premium hotels. In Luxury Travel Designer
challenging and difficult situations acting
calmly, quickly, with a strong focus on the Designing of bespoke luxury itineraries tailored to individual client preferences
Arranging end-to-end travel services: luxury hotels, flights, private transfers,
client’s comfort.
restaurants, and exclusive experiences
Providing high-touch concierge service before, during, and after travel

LANGUAGES
Collaborating with premium suppliers (hotels, DMCs, airlines, concierge services)
to secure exclusive rates and added-value amenities
Ensuring exceptional client service, handling changes and resolving issues
promptly during travel
English
Ukrainian
Damas Tour Travel Agency 2012-2018
Russian
Air Ticketing Manager
Booking, reissuing, and canceling airline tickets in accordance with fare rules

SKILLS
Managing reservations through GDS system Amadeus
Advising clients on flight options, routes, fares, additional services and airline
policies
Communicating with airlines and travel partners to resolve booking issues

Creativity Management Skills

Yalta Inturist Hotel 2012- 2012
Critical Thinking Attention to Housekeeping
Detailes
Cleaning of rooms in accordance with the hotel's approved requirements
Emotional Identifying and reporting broken items, damages, and safety hazards to
Intelligence Conflict Resolution management
Responding to guest requests and handling lost & found items

Sunset Pools Management Inc.
CONTACT
2011-2011
Lifeguard

[open contact info](look above in the "contact info" section)
Monitoring swimmers constantly, conduct regular pool scans, and enforce
facility rules to prevent injuries
[open contact info](look above in the "contact info" section) Be prepared to perform rescues and administer first aid/CPR as needed
Keeping the pool area clean, maintain basic chemical readings, and ensure
equipment is in working order
Ukraine, Kharkiv