Олександра

Oleksandra Shkolna
Human Capital Partner | HRBP |
People Operations

@Shkolna_ya

[open contact info](look above in the "contact info" section)

http://[open contact info](look above in the "contact info" section)
0b958924b

“I believe HR is about building environments where people feel seen,
trusted, and inspired to grow.
I love structure, systems, and analytics - but I care most about what
happens between people.”

Core Skills Education

Soft Skills Kharkiv State University of Food
Empathy • Emotional Intelligence • Strategic Technology and Trade
Thinking • Coaching & Mentorship • Change Bachelor’s Degree in Commodity Science and
Management • Communication • Problem Entrepreneurship (Quality and Safety
Solving • Critical Thinking • Team Management)
Facilitation • Trust Building • Data-Driven Graduated in 2017
Decision-Making
Cherkasy Commercial College
Hard Skills
Associate Degree in Commodity Science and
HR Strategy • HR Analytics • Recruitment (UA Commercial Activity
& PL markets) • Performance Review • Graduated in 2015
Employee Engagement • HR Policies &
Procedures • Compensation & Benefits Basics
• Diia.City Documentation • Employer
Branding • Learning & Development • HRIS •
Lean Management • JTBD • Asaichi • Buddy
System
Experience

Human Capital Partner
New Vision Agency, Inc. | Mar 2024 – Nov 2025

Built a full HC ecosystem from scratch - onboarding, adaptation, performance review,
engagement, feedback loops, and internal communication processes.
Designed and implemented performance review frameworks (quarterly and annual)
including goal-setting structure, feedback guides, and manager training.
Created and managed HC roadmaps for each quarter - aligning HC goals with business
priorities and tracking progress through metrics and dashboards.
Launched company-wide surveys (eNPS, Gallup, 360, Thomas-Kilmann) and transformed
insights into data-driven initiatives that reduced turnover and burnout.
Developed a transparent feedback culture - introduced 1:1 meetings with employees,
supported team leads in giving and receiving feedback.
Mentored and upskilled a recruiter, establishing a two-person HC-team with clear areas
of responsibility and cross-training principles.
Co-designed company values and internal communication policies with the CEO and team
leads, ensuring consistency across departments.
Introduced HC analytics - built dashboards to monitor engagement, satisfaction, and
turnover metrics; used findings for strategic planning.
Applied Lean methodology and A3 problem-solving to HC processes, removing
inefficiencies and increasing HC service quality.
Organized cross-department teambuildings and events that rebuilt trust between four
departments and the operations team.
Handled complex employee relations cases with empathy and balance, maintaining trust
and minimizing escalation.
Initiated employer branding projects: job fairs, social media presence, and cooperation
with universities.
Launched a corporate insurance program (a legally challenging Diia.City case) ensuring
compliance and employee satisfaction.
Managed all HR documentation - hiring and dismissal paperwork, personal data
compliance, contract preparation, amendments, and archiving.
Oversaw corporate taxi policy, ensuring budget optimization and transparent conditions
for employees.
Planned and tracked HС budget, including insurance, events, education, and
compensation-related expenses.
Participated in weekly strategic sessions with the CEO and department leads -
contributed HС insights, proposed people-focused initiatives, and translated business
goals into actionable HС plans.
Experience

Recruiter

SoBeauty clinic, laser&cosmetology | Apr 2023 – Mar 2024

Managed the full recruitment cycle - from vacancy creation to onboarding and adaptation.
Conducted online and offline interviews, assessing both professional competencies and
cultural fit.
Developed test tasks, coordinated their completion, and prepared candidate
recommendations.
Collaborated with the marketing team to launch vacancies across job platforms and social
media.
Organized online and offline training sessions and supported newcomers during their first
months.
Conducted 1:1 check-ins with new hires to ensure successful adaptation.
Introduced exit interviews, which helped reduce employee turnover.
Hired for both Ukrainian and Polish markets during the company’s active expansion phase.
Strengthened interviewing, communication, and resilience skills under a demanding and
experienced mentor.
Contributed to building the company’s HR brand through empathy, transparency, and high-
quality communication.

Administrative & HR Manager

Meest China | Oct 2022 – Apr 2023

Conducted 1:1 meetings and prepared analytical summaries for management.
Handled full office operations: supplies, maintenance, repairs, and workspace
organization.
Managed correspondence, courier services, and business travel logistics (visas, tickets,
hotels).
Organized internal communication: newsletters, employee greetings, internal events, and
knowledge posts.
Supported the planning and execution of corporate events, training sessions, and social
initiatives.
Managed HR department annual budget and monthly expense tracking.
Oversaw remote office operations in Poland, including rental payments and procurement.
Created visual materials — company calendars, certificates, focus posters, employee
cards, etc.
Promoted a positive internal culture — warm greetings, emotional support, and daily
motivation.
Coordinated charity payments and monthly financial reports.
Experience

Executive Assistant / Office Manager
Vinzer | Feb 2022 – Oct 2022

Coordinated the CEO’s schedule, meetings, and travel arrangements (visas, tickets,
accommodations).
Supervised office operations: attendance tracking, leave management, and office supplies.
Managed HR administration - vacation requests, employee records, and onboarding
logistics.
Assisted with recruitment - posting vacancies, screening resumes, and scheduling
interviews.
Handled ad hoc personal requests for the CEO and family with full confidentiality.
Organized office events and holiday greetings, maintaining a welcoming, people-first
atmosphere.

Deputy CEO / Operations Manager
Fitness Club “PROFIT” | Jun 2021 – Jan 2022

Conducted primary consultations for new clients: health surveys, trainer matching, and
nutrition planning.
Managed and motivated trainers, monitored client progress, and ensured high-quality
service.
Handled recruitment, onboarding, and adaptation of new employees.
Maintained the client database and collected feedback for continuous improvement.
Oversaw facility maintenance, supplies, and overall operational readiness.
Fostered a positive work culture, ensuring comfort and motivation for both staff and
clients.

Client Relations & Assistant to Founder
Fitness Club “Vash Trener” | Aug 2018 – May 2021

Managed client inquiries and registration via website and social media channels.
Tracked and maintained membership and training schedules, ensuring up-to-date
reporting.
Monitored trainer workloads and club occupancy through internal CRM.
Prepared personalized nutrition plans for new clients and supported their onboarding
process.
Provided operational assistance to the founder and maintained communication with
trainers and clients.