Анна

Anna Tarnovska
Warsaw, Poland | LinkedIn | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
Authorized to work in Poland (Karta Stałego Pobytu)

Partnerships and account management professional with experience in B2B SaaS (ex
Creatio) and complex commercial negotiations. Proven in managing strategic accounts
and partner portfolios end-to-end, from onboarding and commercial alignment to go-to-
market execution, retention, and growth. Strong at building long-term relationships with
partners and enterprise clients, driving revenue through expansion and marketplace
performance. Collaborative across Sales, Product, Legal, and Marketing, with additional
client-facing and deal-making expertise gained through high-value premium real estate
negotiations.

CORE COMPETENCIES

o Strategic Partnerships & B2B Relationship Management
o Commercial negotiations
o Account management
o Ecosystem development
o Cross functional collaboration (Sales, Legal, Product, Marketing)
o GTM (Go-to-Market strategies)
o Multilingual communication
o Strong interpersonal skills

WORK EXPERIENCE

• Sales Consultant (Real Estate) self-employed 06.2025 – present

• Hamilton May
Sales Agent 03.2024 – 05.2025
∘ Led complex commercial negotiations, balancing client expectations, pricing strategy, and contractual terms;
∘ Acted as a trusted advisor to clients, aligning real estate decisions with broader investment and financial goals;
∘ Prepared and reviewed agreements in coordination with legal and notarial representatives;
∘ Built and maintained long-term relationships with international clients, landlords, and investors, resulting in
referrals and repeat business;
∘ Maintained a CRM to track leads, follow-ups, and conversions.

• Creatio 08.2022 – 02.2024
Marketplace & Partnerships Manager
∘ Built and scaled the B2B Marketplace ecosystem, managing 20+ strategic tech partners from initial contact to
go-to-market execution;
∘ Led strategic partner negotiations, including NDAs and cooperation agreements, aligning commercial, legal,
and product interests;
∘ Drove Marketplace engagement growth and contributed to doubling Marketplace ARR within one year;
∘ Oversaw the publication of 100+ apps and connectors, strengthening the overall value proposition for
enterprise customers;
∘ Worked closely with the SVP Channels and Marketplace Leader on ecosystem strategy, partner prioritization,
and long-term growth initiatives;
∘ Delivered enablement sessions for BDRs, Sales Executives, and Sales Enablement teams on marketplace
positioning and partner value.

• SupportYourApp 06.2020 – 07.2022
Senior Consultant
∘ Provided high-level customer support, addressing escalated cases and ensuring timely resolution of customer
issues according to KPIs;
∘ Collaborated with Compliance and KYC/AML Analysts on fraud prevention in a crypto product.

Customer Support Consultant
 ∘ Delivered omnichannel support (calls, chats, emails) in English and Polish, providing accurate information on
products and services;
∘ Handled complaints and managed customer data in line with GDPR regulations.

EDUCATION

Jagiellonian University
Master of HRM (Human Resources Management) 2021
Grade: 4.5

Jagiellonian University
Bachelor of International Relations 2019
Grade: 4.5

LICENSES & CERTIFICATIONS

Licensed Real Estate Agent 04. 2025
Issued by PFRN
Credential ID 31243

Business English (B2+) 2019
Issued by Jagiellonian University
Credential ID JCJ/EN/159/22

Driver’s License (Category B)
Valid until 27.06.2039

SKILLS & INTERESTS

Hard Skills: Salesforce CRM, Creatio CRM, Asari CRM, Microsoft Office (Excel, Outlook, Teams etc.), Zendesk,
Jira, Slack, ZoomShift, Zoom.

Soft Skills: strong communication, interpersonal skills, negotiation, strategic thinking, attention to detail, analytical &
critical thinking, emotional intelligence.

Languages:
Ukrainian (native),
Russian (C2),
Polish (C1),
English (C1).

Interests: psychology, yoga and pilates, music.