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Customer support representative

Considering positions: Customer support representative, Менеджер з якості, Менеджер роботи з клієнтами, Technical support specialist
Age: 19 years
City of residence: Lviv
Ready to work: Remote
Considering positions:
Customer support representative, Менеджер з якості, Менеджер роботи з клієнтами, Technical support specialist
Age:
19 years
City of residence:
Lviv
Ready to work:
Remote

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You can get this candidate's contact information from https://www.work.ua/resumes/17090467/

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OSTAP VIRT Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
Address: Lviv, Ukraine
CUSTOMER SUPPORT

PROFILE SUMMARY

Customer Support Professional with almost 2 years of experience in remote and retail environments.
Delivered high-quality service via chat and email. Skilled in time management and adaptable communication,
with a focus on enhancing customer experience and operational efficiency

WORK EXPERIENCE
Payment Service Provider | April 2025 — Present
Zionix
Communicated with providers
Monitored financial transactions

Customer Representative Support | July 2024 — March 2025
People for People
Provided quick responses to users in chat as well as via email.
Helped new collegues adapt more quickly.
Collaborated with colleagues to deliver higher-quality support.
Seller consultant | December 2023 — May 2024
Egersund Seafood, Lviv
Gained thorough knowledge of store policies and procedures.
Applied company guidelines effectively to enhance the customer experience.
Part-time job

EDUCATION
Secondary school
Lyceum of Vasyl Symonenko
1 Sep 2012 – 1 Jun 2023

Higher education institution
Cybersecurity, Lviv Polytechnic National University
1 Sep 2023 – Current

SKILLS / HOBBIES / LANGUAGES

Effective Time Management Skiing Ukrainian - Native
Fast Learner Football English - B2
Teamwork German - A2
Adaptability
Communication

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The candidate's resume is posted at https://www.work.ua/resumes/17090467/