Oksana

Account manager, 35 000 UAH

Employment type:
full-time
Age:
41 years
City of residence:
Chernihiv
Ready to work:
Chernihiv, Remote

Contact information

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Work experience

Project manager

from 02.2026 to 03.2026 (2 months)
Miledev, Дистанційно (IT)

Assisted in managing Shopify-based E-commerce projects for international
clients
• Supported communication with clients, partners, and internal teams regarding
project activities and task updates
• Tracked and maintained project tasks in Team Pro, ensuring accurate
documentation of client requests and project requirements
• Prepared project reports and status updates for stakeholders
• Assisted with team workload planning and resource allocation to support
continuous project delivery
• Monitored task progress and followed up with development teams to ensure
timely completion of assignments
• Participated in daily meetings, project planning sessions, and reporting
processes
• Gained understanding of agency services, project portfolio structure, and
operational workflows
• Contributed ideas for process improvements and project coordination
efficiency

Project manager

from 09.2025 to 02.2026 (6 months)
IAMPM, Дистанційно (Освіта, наука)

•Participated in project management training and practical team work on a simulated educational product
•Contributed to the planning and documentation of a cross-platform mobile application for distance learning (“Distance Gymnasium”)
•Created and maintained core project documentation, including:
•Project Charter
•Scope of Work (SoW)
•Risk Register
•Stakeholder Management Plan
•Budget Estimates
•Roles and Responsibilities Matrix
•Project Closure Documentation
•Assisted in project planning, scope definition, risk identification, and resource allocation
•Collaborated with team members to structure project processes and ensure alignment with project goals
•Developed practical skills in project documentation, communication, and analytical thinking

Recruiter

from 12.2023 to 01.2026 (2 years 2 months)
WestLink, Дистанційно (IT)

•Managing the full-cycle recruitment process for global hiring needs
•Sourcing, screening, interviewing, and selecting candidates worldwide
•Hiring technical specialists, including Mobile, Frontend, Backend, Full Stack Developers, and UX/UI Designers
•Coordinating with stakeholders to align hiring requirements and timelines

Recruiter

from 12.2021 to 12.2023 (2 years)
TapIn, Дистанційно (IT)

•Managing full-cycle recruitment for a startup across Canada, EU, and India
•Sourcing, screening, interviewing, and selecting technical and business candidates
•Hiring Frontend (React), Backend (Node.js), Full Stack Developers, UX/UI Designers, Marketing and Sales Managers
•Coordinating with founders and hiring managers to align hiring needs and timelines

Recruiter

from 10.2020 to 10.2021 (1 year)
Adway, Дистанційно (IT)

•Managing full-cycle recruitment across Sweden, EU, and Eastern Europe
•Sourcing, screening, and interviewing IT specialists across international markets
•Hiring technical professionals for frontend, backend, and web development roles
•Coordinating with hiring managers to align role requirements and hiring timelines

Presale manager

from 11.2019 to 12.2021 (2 years 2 months)
Scheduling Worldwide by 4Service, Дистанційно (IT)

•Search for potential customers and sending out scripts (min. 150 first contacts, additions / day)
•Maintaining pre-sale communications with customers
•Reporting on leads and conversions
•Design and maintenance of a database of contacts and CRM (CRM, Excel, Power Point)
•Appointment and study of direct meetings with potential customers for the sales team

Recruiter

from 02.2019 to 08.2019 (7 months)
Zero to One Search, Дистанційно (Пошук персоналу, HR)

•Managing full-cycle recruitment for a startup on a global scale
•Sourcing, screening, interviewing, and selecting technical and non-technical IT specialists worldwide
•Building and managing end-to-end candidate pipelines across international markets
•Coordinating with founders and hiring managers to align hiring needs, priorities, and timelines

Chief specialist of the MSBusiness segment Northern Directorate

from 12.2018 to 02.2019 (3 months)
Joint-stock company Alfa-Bank, Чернігів (Фінанси, банки, страхування)

•Lead generation
•Conversations with clients
•Customer search, database maintenance
•Management Accounting
•Competitors market analysis

Account manager

from 03.2018 to 12.2018 (10 months)
Flames Group “Tend ERP”, Чернігів (IT)

•Gather and analyse business requirements from internal and external stakeholders.
•Translate business needs into clear functional and technical requirements.
•Prepare and maintain requirement and functional design documentation.
•Prioritize requirements, manage changes, and support the delivery process.
•Evaluate solution options, estimate costs, and recommend optimal approaches.
•Identify project risks and support mitigation planning.
•Collaborate with development teams in an Agile (Scrum) environment.
•Support implementation by assisting teams in resolving issues.
•Describe customer business processes and prepare technical specifications for system implementation.
•Manage customer communication and align expectations throughout the project lifecycle.

Economist

from 06.2007 to 09.2018 (11 years 4 months)
Joint-stock company Policombank, Чернігів (Фінанси, банки, страхування)

•Manage relationships with shareholders and corporate clients.
•Search for and onboard new customers; maintain client databases.
•Support customers throughout the service lifecycle.
•Prepare and submit documentation (contracts, invoices, acts).
•Prepare financial, tax, and regulatory reports.
•Maintain management accounting records.
•Conduct market and competitor analysis.

Investment analyst

from 08.2006 to 07.2007 (1 year)
Expert Group Сompany, Чернігів (Фінанси, банки, страхування)

•Analysis of financial attractiveness of enterprises
•Formation of the investment portfolio
•Monitoring of trading on the PFTS exchange
•Introduction of business processes for budgeting
•Organization and holding of investment forums

Education

Chernihiv State Technological University

Economic, Accounting and Audit, Чернігів
Higher, from 2002 to 2007 (5 years)

Additional education and certificates

2026, 6 місяців

2018

2015, 9 років

2008, 10 міс

Knowledge and skills

  • MS Office
  • PC User
  • 1C
  • Windows
  • M.E.Doc
  • CRM
  • Linux
  • Jira
  • SQL
  • MS Visio
  • MySQL
  • MS Project
  • Confluence
  • Database
  • Management skills
  • MS SQL Server
  • Confidence
  • ERP
  • Project management
  • Kanban
  • Odoo
  • Agile
  • Software Development Methodologies
  • Pipedrive
  • Summary
  • Wikipedia
  • Scrum

Language proficiencies

  • English — above average
  • Ukrainian — fluent

Additional information

Skills
Computer skills
•Operating Systems: Windows (MS Office, Project Manager, Visio), Linux

Web Services
•Confluence Wiki, Confluence Jira, Miro
•CRM HubSpot, 1C, Medoc, Oberon, Trello, Odoo (CRM, ERP), SiebelCRM


Project management methodologies: Agile, Scrum, Kanban.


HR Tools and Services
•HURMA HRM, ZohoRecruit, CleverStaff, PeopleForce
•LinkedIn, Github, Stack Overflow, Upwork, Job Platforms,
•Boolean Search, Site-Search (x-ray)

Professional Skills
Project & Delivery Management
•Project Planning, Coordination & Documentation
•Scope, Timeline & Risk Management
•Stakeholder & Expectation Management
•Budget Estimation & Cost Control
•Project Reporting & Closure Documentation
•Cross-functional Team Collaboration
•Agile / Scrum Basics

Account & Client Management
•Account Management & Long-term Client Relationships
•Client Communication & Expectation Alignment
•Requirements Gathering & Business Analysis
•Change Management & Requirement Prioritization
•Customer Support Across Project Lifecycle
•Upsell / Cross-sell Support (Presales & Account Side)

Business & Presales
•Presales Communication & Lead Qualification
•Sales Pipeline & CRM Management
•Negotiation & Deal Support
•Lead Generation & Market Outreach
•Conversion Tracking & Reporting

Recruitment & Resource Coordination (Supporting Skill)
•Full-Cycle IT Recruitment (Global Markets)
•Technical & Non-Technical Talent Evaluation
•Hiring Coordination with Founders & Hiring Managers
•Resource Planning & Team Scaling Support

Finance & Analytics
•Financial & Management Accounting
•Budgeting & Financial Analysis
•Market & Competitor Analysis
•Reporting (Financial, Management, Operational)

Documentation & Tools
•Business & Technical Documentation
•Functional Specifications & SoW
•CRM, Excel, PowerPoint
•Structured Communication & Process Design

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