Андрей

Ukraine
Andrii Kviatkovskyi (+011) 38 098 014 86 97

[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)
Professional Summary

Young professional with a diverse, qualified skillset requiring a two-year employment in
Canada, with strong preference for the Kitchener-Waterloo region. With over five years of
experience in computer-oriented, international employment, Kviatkovskyi would strongly
contribute to team efforts and goals. Kviatkovskyi is a fast and enthusiastic learner, who
works well in an organized structure, with a strong interest in cybersecurity.

Professional Experience

Senior VOIP Engineer; Nextiva December 2021 - December 2025
 Initially working as a technical support representative, Kviatkovsky worked towards
his current position within the company.
 The tasks involved as a technical support representative included aiding customers
internationally with troubleshooting and setting up specific functions provided by
Nextiva’s applications.
 As a senior team member of the Implementation team, Kviatkovsky primarily aids
in the initial set up of Nextiva’s software for new users/customers.
 Uses BroadSoft, which is a collection of VOIP services, to modify the phone system
on the back-end to make adjustments to app features.
 Reference: (reference here); https://www.nextiva.com/

Attorney Assistant; Real Assistance March 2020 – December 2021
 Gained experience working as an attorney assistant in the real estate sector. Since
this included working within a small team, this further developed Kviatkovskyi’s
marketing and teamwork skills. Company website: https://www.real-
assistance.com/

Senior Agent; OneTravel April 2017 – March 2020
 Resulting from the experience gained working with an international airline,
Kviatkovskyi was employed through an American Travel agency in 2017.
 Due to the COVID-19 pandemic, the Ukrainian department of this company was
disbanded in 2020.

Customer Service Representative; Turkish Airlines February 2016 – April 2017
 Worked through the company’s databases to make changes on flights for customers
 Specialized software, requiring special training was used (Amadeus and CRM) to be
able to void and reserve flights.
 Education

Bachelor’s Degree in Law Dnipropetrovsk State University of Internal
Affairs, 2014
 The four-year undergraduate degree was completed with academic distinction and
multiple professors provided recommendations based on Kviatkovskyi’s high
performance.

Specialist Degree in Law Dnipropetrovsk State University of Internal
Affairs, 2015
 Official qualifications to practice law as a lawyer was granted through completing this
post-graduate
Skills and Interests program.

 Experience in working with customers from all over the world and catering to their
specific needs;
 Advanced PC user, including skills in blind typing, Excel, Word, PowerPoint,
GoogleDocs, and CRM;
 High proficiency of English language skills, including years of working in multilingual
environments;
 Language fluency in Ukrainian;
 Has a diversity of hobbies, including fitness, fantasy novels, and video games.