Олена

Operation & Project Management Professional German Speaking. Dynamic and
result-oriented professional with 10+ years of experience in logistic operations, project
coordination, customer relations and team management within an international business
environment. Experienced in coordinating complex processes, solving operational
challenges, supporting and training team members, as well as participating in recruitment.
Strong organizational, communication, leadership and problem-solving skills with a
proactive and solution-oriented approach.

Olena Davydchak
[open contact info](look above in the "contact info" section) Experience
[open contact info](look above in the "contact info" section)
Freight Forwarder located in Lviv 06/2022 - Present
SMS Spedition Management Service GmbH, 70629 Stuttgart, Germany
[open contact info](look above in the "contact info" section) • Organize and coordinate process of international cargo transportation
ena-davydchak-2091b0177/ • Responsible for maintenance of price quotations and pickups queues as well as the
proper procurement of export documentation.
• Managed and monitored end-to-end international road freight shipments, ensuring
[open contact info](look above in the "contact info" section) timely execution and proactive resolution of operational issues
davydchak
• Coordinated carriers, suppliers and freight forwarding partners across international
transport operations.
Core Skills • Acted as a key point of contact between customers, carriers and logistics partners
resolving operational issues and maintaining high service quality
• Project & Operations Entrepreneur with employees 09/2017 – 06/2022
Management • Provide Logistic, freight Forwarding and Accounting services to German companies
• Cost Control & Financial • Customer service & support (German-speaking)
Administration • Team management
• Data Management & • Human Resource Management
Reporting • Accounting
• Team & Stakeholder 01/2017 – 02/2017
Management
Management Assistant for Freight Forwarding&Logistic Services
• Leadership & Cross- Practice
functional Collaboration Schenker Deutschland AG, 70629 Stuttgart, Germany, Department: Air Freight Export
• Operational Decision 08/2014 – 06/2017
Making
• Complex Problem Solving Management Assistant for Freight Forwarding&Logistic Services
Vocational Education & Training
• Conflict & Issue Resolution SMS Spedition Management Service GmbH, 70629 Stuttgart, Germany
• Operational Planning &
Organization
• Customer & Service Education
Management
• Stakeholder • Master of Philology: Germanic languages and literature (including
Communication translation), Primary – German 09/2020- 12/2021
• High Attention to Detail & Ivan Franko National University of Lviv
Accuracy • Management Assistant for Freight Forwarding and Logistic Services
Kaufmännische Schule Stuttgart, Germany 09/2014- 07/2017
Languages • Bachelor of Philology: The English language and literature
Ivan Franko National University of Lviv 09/2010 – 06/2014
German – C1 • Project Management Basic Course
English – B1-B2 Online Ukrainian School of Project Management by D.Prylutskyi