Ukraine's #1 job service
Mark
Системний адміністратор
- City:
- Remote
Contact information
The job seeker has entered a phone number .
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/17198809/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
ZAVALNYI MARK
CUSTOMER SUPPORT SPECIALIST | HELPDESK
[open contact info ](look above in the "contact info" section) | UKRAINE | [open contact info ](look above in the "contact info" section)
Hard Skills Windows, Linux, MacOS, Basic networking, Active Directory, Python (Beginner),
AWS, Virtual machines (Hyper-V, VirtualBox), MS Office, Documentation &
knowledge base updates, Adobe Premiere Pro, After Effects, Photoshop
Soft Skills Issue investigation & escalation, ticket handling, clear written English
communication, User-focused support, Problem-solving, Attention to detail
Experience JASZ-PLASTIK KFT. HUNGARY
Machine operator | 07.2019 – 12.2019
• Service and inventory of equipment.
• Troubleshooting of technical issues
GLOBAL IT SUPPORT
Junior System Administrator | 04.2022 – 09.2023
• Provided technical support to employees, resolving hardware and
software issues
• Handled support requests and prioritized issues based on urgency
• Escalated complex cases and collaborated with other IT teams
NGO “VOLUNTEER CENTER FILTER”
Technical administrator | 04.2023 – 08.2024
• Supported staff and event participants with technical issues.
• Ensured smooth technical experience during events
• Installation and setup of new equipment.
FREELANCE
Video Editor |01.2020 – 02.2022; 09.2024 –
• Communicated with international clients
• Clarified requirements and handled feedback
• Delivered work under deadlines
Languages English – Upper-Intermediate (B2)
Ukrainian - Native
Education CERTIFICATES
Google IT Support Professional Certification
AWS Cloud Technical Essentials
Excel Skills for Business: Intermediate1
Eleks QA Academy
Perfectly Spoken B2 - Upper Intermediate English Course
CUSTOMER SUPPORT SPECIALIST | HELPDESK
[
Hard Skills Windows, Linux, MacOS, Basic networking, Active Directory, Python (Beginner),
AWS, Virtual machines (Hyper-V, VirtualBox), MS Office, Documentation &
knowledge base updates, Adobe Premiere Pro, After Effects, Photoshop
Soft Skills Issue investigation & escalation, ticket handling, clear written English
communication, User-focused support, Problem-solving, Attention to detail
Experience JASZ-PLASTIK KFT. HUNGARY
Machine operator | 07.2019 – 12.2019
• Service and inventory of equipment.
• Troubleshooting of technical issues
GLOBAL IT SUPPORT
Junior System Administrator | 04.2022 – 09.2023
• Provided technical support to employees, resolving hardware and
software issues
• Handled support requests and prioritized issues based on urgency
• Escalated complex cases and collaborated with other IT teams
NGO “VOLUNTEER CENTER FILTER”
Technical administrator | 04.2023 – 08.2024
• Supported staff and event participants with technical issues.
• Ensured smooth technical experience during events
• Installation and setup of new equipment.
FREELANCE
Video Editor |01.2020 – 02.2022; 09.2024 –
• Communicated with international clients
• Clarified requirements and handled feedback
• Delivered work under deadlines
Languages English – Upper-Intermediate (B2)
Ukrainian - Native
Education CERTIFICATES
Google IT Support Professional Certification
AWS Cloud Technical Essentials
Excel Skills for Business: Intermediate1
Eleks QA Academy
Perfectly Spoken B2 - Upper Intermediate English Course
Similar candidates
-
Системний адміністратор
40000 UAH, Remote, Chernivtsi -
Системний адміністратор
50000 UAH, Remote, Dnipro , more 2 cities -
Systems engineer
Remote -
Системний адміністратор, графічний редактор, монтажер
25000 UAH, Remote, Chernivtsi , more 2 cities -
Системный администратор
12000 UAH, Remote, Zhytomyr -
Системний адміністратор
15000 UAH, Remote, Dnipro
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/17198809/