Илья

Ilya Savchenko
Kharkiv, Ukraine (Remote – US Time Zones)
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
LinkedIn: [open contact info](look above in the "contact info" section) | Telegram: @IlSa369
Professional Summary
Entry-level Technical Support Specialist targeting remote roles in the trucking industry: ELD/HOS
Technical Support, Compliance Support, Technical Support Associate. Certified Truck Dispatcher (100%
score) with in-depth knowledge of FMCSA regulations, Hours of Service (HOS) rules, ELD
troubleshooting and compliance monitoring. Experienced in driver and fleet support via phone/chat,
quick issue resolution, high-volume communication. Stress-resistant, fast learner, professional working
English (B1+ in technical context). Available for US shifts including nights, immediate start, reliable
remote support from Ukraine.
Certification
Truck Dispatcher – Certificate of Completion (100% score)
Dispatch42 School (Trucking42) — January 2026
Completed 58-lesson intensive course
Key focus: ELD compliance & troubleshooting, HOS rules & exceptions, FMCSA regulations, TMS/ELD
software operation
Verified by: Nick Plesuv (Chief of Dispatch) & Diana Bulgaru (Chief of Safety)
Contact: [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
Key Skills
ELD troubleshooting (connectivity, hardware/software issues, data sync failures)
HOS compliance monitoring, violation handling, log editing assistance
Major ELD platforms: Motive, Samsara, Geotab, Verizon Connect
Driver & fleet manager support (phone, chat, email)
Compliance audits and data integrity checks
Explaining complex HOS/ELD regulations and best practices
High-volume multitasking, attention to detail, stress resistance
Remote work setup: stable high-speed internet, quiet workspace, US time zone flexibility
Education
Diploma in Railway Transportation / Logistics
Ukrainian State University of Railway Transport, Kharkiv — 2020
Relevant coursework: transportation scheduling, regulatory compliance, freight and logistics
coordination
Additional Training
Self-study of ELD/HOS troubleshooting and FMCSA regulations (official resources, industry podcasts)
Simulated ELD issue resolution and driver support scenarios (AI role-play)
Hands-on familiarity with major ELD/TMS interfaces
Ongoing tracking of ELD updates, FMCSA changes and industry best practices
Availability
Immediate start — full-time remote
Flexible for US time zones (night shifts strongly welcomed)
Target: entry-level hourly rate $10–$20/hr
Ready for company training and performance monitoring