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Daria

Customer Support Specialist

Age:
23 years
City of residence:
Odesa
Ready to work:
Remote

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DARIA PANOVA
Remote work only 
Ukraine
Telegram @daria_360
08/01/2003
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

OBJECTIVE SKILLS
I seek challenging opportunities where I can English - С1
fully use my skills for the success of the
Ukrainian – Native
organization.
Russian – Fluent
EDUCATION
Time management skills
Bachelor’s Degree in Management and
Administration Stress-resistant
Management in the Field of Sea and River
Adaptable
Transport
National University «Odessa Maritime Communication skills
Academy»
Teamwork
2021 to 2025

Junior Specialist’s Diploma with Honours EXPERIENCE
Finance, banking and insurance Customer Support Specialist
Odesa professional college of trade and March 2024 - July 2026
economics of Kyiv National University of Trade Financial Freedom Academy (FFA)
and Economics Key Responsibilities:
2018 to 2021 Explained to the company's clients how to
log into the platform with lessons and how to
Theoretical practice at the UKRSIBBANK
interact with it.
May 2021
Motivated to continue learning even when
Secondary Education difficulties arise.
Odesa Secondary School No. 25, Odesa, Dealt with negativity towards learning,
Ukraine requests for refunds.
2009 to 2018 Answered all the students' questions.
The phrase "I don't know" was prohibited in
this position. If I didn't know the answer to a
question, I had to find it by any means
necessary and give the answer to the student.

During my time at the company, it received
the prestigious Ukrainian national award
"Country's Choice" in 2024, in the category
"Best Cryptocurrency Training".
Sales Manager
April 2023 - December 2023
Private Entrepreneur in the field of AI
Key Responsibilities:
Convinced potential clients of the product's
benefits for their business.
Identified clients' true needs for successful
sales.

English Teacher
January 2022 - March 2023
Private English Language School “Enjoy Your
English”
Key Responsibilities:
Conducted group and individual English
lessons for children and teenagers.
Prepared materials for lessons.
Motivated students to take an active part in
lessons.

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