Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/17395104/

Work experience

Customer support representative

from 03.2023 to now (3 years 3 months)
Opay, Remote (IT)

Responding to customer inquiries via phone, email, and live chat regarding transaction, account issues and pos service
escalating complex technical issues to appropriate department while ensuring customer follow-up

Customer support representative

from 03.2023 to now (3 years 3 months)
opay, Remote (IT)

respond to customer inquiries via phone, email and live chat regarding transactions, account issues and pos services
escalate complex technical issues to appropriate department while ensuring customer follow uo

Education

University of calabar, calabar

Banking and finance, Dnipro
Higher, from 2020 to 2025 (5 years)

I earned a Bachelor of Science (Bsc) in banking and finance, where i built a solid foundation in financial management, investment evaluation, risk analysis, banking operation and economic policy

Additional education and certificates

University of calabar, calabar

2021-2025, 4 years

Knowledge and skills

• Adaptability
• Communicability
• Development of a marketing strategy
• Educability
• Creativity
• Ability to analyze

Language proficiencies

English — fluent

References

• Anene Paul Chukuemelie ACA,DCP

  Anene Paul Chukuemelie ACA,DCP

  Administrative assistant

  Contact details are hidden

• Anene Paul Chukuemelie ACA,DCP

  Anene Paul Chukuemelie ACA,DCP

  Administrative assistant, First Sport Group

  Contact details are hidden

• Bisola Ehi Ogolowa

  Bisola Ehi Ogolowa

  Website administrator, Sharikava

  Contact details are hidden

Additional information

I uphold the standard integrity and professionalism at its peak, i have a high sense of responsibility, I also possess an analytical mindset which makes me calm under pressure. my hobbies are reading travelling and learning new thing.