Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/17526657/

Work experience

Lead generation specialist

from 05.2022 to 12.2025 (3 years 8 months)
4K-Soft, Житомир (IT)

•Developing and implementing sales strategies, identifying customer needs, setting sales targets, and planning sales activities.
•Building and maintaining customer relationships through daily communication via chat, calls, and emails, understanding clients’ needs, providing solutions that align with their business objectives, resolving any issues or concerns, and ensuring customer satisfaction.
•Monitoring, sales forecasting, analysis of market trends, and daily reporting on key metrics such as revenue, sales pipeline, and conversion rates.
•Collaboration with internal teams, training of new team members, and providing guidance and support to them.
•Preparation of new contracts for signing and closing deals, and accounting assistance.

Virtual assistant

from 07.2021 to 01.2022 (7 months)
Coolframes, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

•Acting as the first point of contact, dealing with customers’ emails, chats, and phone calls.
•Scheduling appointments, meetings & conferences, maintaining an events calendar, and setting up reminders with notifications.
•Searching for new work staff and handling the hiring process.
•Compiling and preparing daily, weekly, and monthly status reports.
•Liaising with suppliers and customers, and assigning tasks between departments.

Logistics Base Facilities Officer

from 02.2020 to 07.2021 (1 year 6 months)
“MÉDECINS SANS FRONTIÈRES – Belgium” (“Doctors without borders"), Житомир (Неприбуткові, благодійні та громадські організації)

•Supervising a team of 10 drivers.
•Performing maintenance of logistics equipment for cold chain, energy, IT, and other needs;
•Planning vehicle movements and ambulatory field trips.
•Organizing the process of finding apartments for expats and their settlement, preparing and signing the necessary documentation for a rental agreement with the landlord of the apartment, and providing continuous assistance in the maintenance of the living space.
•Preparation of contracts with vendors and suppliers of services.
•Weekly & monthly performance reporting.
•System administration tasks.

Senior Ad Operations Coordinator, Lead Business Analyst

from 05.2010 to 10.2017 (7 years 6 months)
“AdoTube” company, “Exponential Interactive Inc.”, Житомир (Маркетинг, реклама, PR)

•Ad Operations and Campaign Management: launching and monitoring ad campaigns of different formats on various platforms, providing full delivery according to the client's contracted budgets and their goals (CPM, CPC, CPE, CPA).
•Working with reporting of various third-party data providers such as DoubleClick, Nielsen, Telemetry, AdSafe, DoubleVerify, Atlas, MediaMind, Flashtalking, Mediaplex, and Vindico.
•Providing proactive inputs to analyze, strategize, optimize ad campaigns, and efficiently manage their performance. Client performance reporting (daily, weekly, monthly).
•Keeping margins at a sufficient level to keep customers’ retention and help overall company revenue growth.
•Site inventory analysis and traffic check.
•Price-volume analysis, confirmation of existing incremental opportunities.

Education

Zhytomyr Ivan Franko State University

Faculty of Foreign Languages, Master of English and Foreign Literature, Житомир
Higher, from 2005 to 2010 (5 years)

Additional education and certificates

“People Management Digital Training/Supervision Course” at “MÉDECINS SANS FRONTIÈRES” MSF-OCG in Ukraine.

2021, 19 – 30th April

Knowledge and skills

• Старанність
• Комунікабельність
• Дисциплінованість
• Здатність до навчання
• Швидкий набір тексту
• Ведення CRM
• Неконфліктність
• Чесність
• Грамотна усна та письмова мова

Language proficiencies

• English — advanced
• Ukrainian — fluent