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Work experience

Payroll clerk / Accounting assistant

from 12.2022 to 02.2026 (3 years 3 months)
Prospect Airport Services, Chicago, IL, Дистанційно (Консалтинг, бухгалтерія, аудит)

Comprehensive payroll management: Analyzed and processed payroll transactions for multiple locations, managing new hires, transfers, and terminations with high accuracy.
Corporate financial operations: Actively involved in monitoring company-wide financial data, including tracking total revenue and expenditures to support fiscal health.
Accounts payable & billing: Managed company bill payments and vendor invoicing, ensuring all corporate obligations were settled accurately and on schedule.
Audit & compliance: Conducted detailed audits of timesheets and financial records; managed insurance deductions, garnishments, and meticulous tracking of Paid Time Off (PTO)
Financial reporting: Assisted in reconciling financial statements and maintaining organized documentation for the corporate accounting department.

Passenger Service Agent May 2021 - March 2022

from 05.2021 to 03.2022 (11 months)
Worldwide Flight Services, Chicago, IL, Дистанційно (Транспорт, логістика)

Assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring that they have proper documentation to board the plane.

Passenger Service Lead

from 07.2016 to 12.2022 (6 years 6 months)
Prospect Airport Services, Chicago, IL, Дистанційно (Транспорт, логістика)

Handle various passenger questions dealing with flight schedules, delayed flights, and handle other needs that passengers may have – such as wheelchairs, children, elderly, and others

Knowledge and skills

• Problem solving Adaptability Time management Organization Oral c

Language proficiencies

• English — advanced
• Polish — advanced
• Ukrainian — fluent

Additional information

A versatile, attentive, reliable and fast learner with 9+ years of experience in customer service and work in high paced environments. Diversified skills include client relations, dealing with emergency situations, and quick decision making. Excellent communication skills and physical stamina.