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Артем

Support manager

Considering positions:
Support manager, Асистент з маркетингу, Computer support administrator, Логіст
Age:
23 years
City of residence:
Other countries
Ready to work:
Remote

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Artem Butko
Location: Bulgaria (Open to Worldwide Remote Work)
Email: [open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section)
Professional Summary
Customer-oriented professional with over 5 years of experience in hospitality and direct client interaction. Strong background in communication, problem resolution, and service quality. Fluent in Russian and Ukrainian, Upper-Intermediate English (B2). Experienced computer user with solid Microsoft Office knowledge and confident navigation of digital platforms.
Core Skills
• Customer Support & Client Communication
• Conflict Resolution
• Sales & Upselling
• Multilingual Communication
• Fast Learning & Adaptability
• Time Management
• Microsoft Excel & Word (basic-intermediate)
• Digital Platform Navigation
Professional Experience
Sushi Chef (2026 – Present)
• Maintain high standards of product quality and service speed.
• Work efficiently under pressure during peak hours.
• Coordinate with team members to ensure smooth daily operations.
• Follow strict operational procedures and hygiene standards.
Bartender / Waiter (2019 – 2023)
• Provided direct customer service in high-volume restaurant environments.
• Managed guest communication and resolved complaints professionally.
• Increased sales through upselling and product recommendations.
• Handled POS systems and cash operations.
• Maintained high customer satisfaction standards.
Education
Master’s Degree in Restaurant Business
Bachelor’s Degree in Restaurant Business
Poltava University of Economics and Trade
Languages
Russian – Fluent
Ukrainian – Fluent
English – Upper-Intermediate (B2)
Bulgarian – Learning

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