Юрій

Yurii Kovalenko

Phone: [open contact info](look above in the "contact info" section)

E-mail: [open contact info](look above in the "contact info" section)

telegram: @yureck1y

LinkedIn

Summary
Project Manager with over 10 years of experience in IT, combining project
coordination, team leadership, stakeholder communication, and process
optimization. Experienced in leading cross-functional teams, managing client
relationships, and translating business requirements into actionable tasks.
Strong analytical, organizational, and communication skills, with experience
in incident resolution, exploratorytesting, campaign management, and performance analysis.
Skilled at improving collaboration between technical and business teams and optimizing processes.

Experience
Project Manager
ValueTek, Kyiv

April 2026 - Present
- Led customer reactivation initiatives as the primary focus area
- Coordinated copywriters and managed content requests for customer communications
- Created and assigned tasks for the middleware team
- Built and prepared push notifications using a template builder
- Analyzed launched campaigns and evaluated their performance
- Planned future customer communication strategies and engagement campaigns
- Created service push notifications for customer communications
- Conducted grooming sessions with clients to clarify requirements and align priorities
- Organized and participated in demos with the team and stakeholders

Digital Marketing Specialist
ExtraTraff, Dnipro
April 2025 - December 2025
- Planned and executed direct marketing campaigns via email and SMS
- Created message content and visual templates for different user segments and funnel stages
- Built customer cohorts and automated funnels to increase engagement and retention
- Analyzed campaign performance using internal CMS/CRM systems and core platform
- Prepared performance reports and maintained campaign budget tracking
- Collaborated with designers and content creators to align messages with brand tone and goals



Project Manager
Moohii/Dropla

January 2023 – March 2025

- Managed the development and improvement of software solutions for drone-based detection of mines, explosive
hazards, and other potentially dangerous objects and anomalies
- Translated business and operational requirements into clear, actionable tasks and coordinated their implementation
with development teams
- Participated in defining product requirements, functionality, workflows, and priorities based on operational
and business needs
- Coordinated the development and implementation of features related to processing, analysis, and visualization
of data collected by drones
- Monitored task progress, identified blockers and dependencies, and coordinated their resolution to support
timely delivery
- Maintained communication with stakeholders and helped align operational requirements with technical solutions
throughout the product development lifecycle

Monitoring Specialist / Team Manager (last 3 years)
Murka, Dnipro

May 2016 – January 2023
- Monitored, diagnosed, and resolved issues with virtual application servers
- Recorded and followed through incidents in an issue tracker
- Allocated tickets support and escalated issues due to customer problems
- Provided support to users to assist with payments and services
- Regular exploratorytesting of end user mobile and web applications - Mentored new
team members from their onboarding to working in full capacity - Took on a managerial
role for the last 3 years:coordinated scheduling, led team meetings, conducted onboarding,
and improved operational workflows

Education& Courses
Project Management Course
Online Ukrainian School of Project Management by D. Prilutskiy
Skills
- Project Management: Project Coordination, Requirements Management, Task Prioritization, Stakeholder
Management, Team Coordination, Process Optimization, Incident Management
- Tools: Jira, Confluence, Miro, Microsoft Office Suite, Zendesk, HelpShift, Nagstamon, CMS/CRM Systems,
Internal Banking Systems (CAT, MAC), SSO (Gamingtec)
- Methodologies: Agile, Scrum, Kanban, Product Lifecycle Management
- Software & Product: Exploratory Testing, Software Development Lifecycle, Product Requirements,
Workflow Optimization
- Marketing & CRM: Customer.io, eSputnik, SMS Fly, Email & SMS Marketing, Audience Segmentation,
Marketing Automation, Campaign Management, Funnel Optimization, User Retention
- Analytics & Reporting: Power BI, Firebase, Campaign Analytics, Performance Analysis, Budget Tracking, Reporting
- Strengths: Team Leadership, Problem-Solving, Analytical Thinking, Communication, Adaptability, Attention to Detail,
Customer Focus
Languages
English – A2
Ukrainian – Native
Russian – Native
Interests
Travel, cars, football, stand up, games, video content creation, photography.