Катерина

KATERINA IVANNIK
Marketing Project Manager
Marketing professional with experience in SMM, campaign analytics and client
communication. Currently coordinating up to 120 students across three parallel groups,
tracking deadlines, progress and feedback. Seeking a Marketing Project Manager role to
combine process coordination, team communication and results-driven reporting.

EXPERIENCE
Course Curator, SMM & Personal Brand
NewLook | 2024 – now
• Coordinate up to 3 student groups at the same time (40 students each, 120 in total)
from kickoff to course completion.
Contact • Track deadlines and participant progress, keeping every group on schedule.
• Review and give structured feedback on 24 assignments per student.
Address
Kyiv, Ukraine • Run group calls and one-on-one consultations; resolve participant requests quickly.
Phone
• Keep learning communities active and engaged; help students build personal brands and
[open contact info](look above in the "contact info" section) run SMM projects.

Email QAD Manager / Junior Marketing Manager
[open contact info](look above in the "contact info" section) Company name under NDA | 2021 – 2024
• Analyzed the performance of marketing campaigns and prepared detailed reports with
Education key metrics, insights and recommendations for improvement.
University of Food Technology • Handled customer inquiries across multiple platforms, addressed concerns and gave
clear information about products and services to maintain brand trust.
Languages
Senior Customer Service Representative
Ukrainian: Native CreditCube | 2019 – 2021
English: Advanced
• Worked with clients from the USA: verified personal and financial data in CRM systems
and analyzed bank statements.
Core Skills
• Tested IT software designed to automate and streamline business processes.
Project coordination
• Trained approximately 15 team members and supported them on complex client issues.
Deadline & priority management
Client communication
Reporting & analytics
STRENGTHS FOR PROJECT MANAGEMENT
Team training & mentoring • Multitasking and prioritization: manage several groups, deadlines and requests in
CRM systems parallel.
SMM & personal branding • Clear communication: daily work with clients, students and team members, in Ukrainian
and English (Advanced).
Interests • Data-driven approach: campaign reports, metrics and recommendations that support
Dancing, Tourism, SMM, Psychology decisions.
• Team leadership: trained and supported a team of about 15 people.
• Quality and process mindset: software testing and process automation experience.
• Marketing background: SMM, personal branding and customer communication.