Khrystyna

KHRYSTYNA BURDZY
ABOUT ME
I hold a Bachelor’s degree in Journalism and have experience in logistics, customer
service, personnel coordination and military interpreting. I have worked in
international transportation, client relations and logistics cost optimization. As a
Military Interpreter, I worked for several companies, providing accurate
interpretation and supporting communication between international teams.
I bring strong communication skills, attention to detail and experience working in
multicultural and demanding environments.

WORK EXPERIENCE
EUROP BUS – RZESZOW, POLAND. CUSTOMER SERVICE SPECIALIST. 01/2016 –08/2021
Collaborating with Sales, Logistics and Technical teams to resolve complex customer
cases efficiently.
Monitoring customer satisfaction, gathering feedback and providing actionable
insights to improve service quality.
Ensuring compliance with data protection and confidentiality regulations when
handling sensitive customer information.
Managing end-to-end order processes, resolving discrepancies and ensuring data
[open contact info](look above in the "contact info" section)
accuracy across customer records and transactional systems.
[open contact info](look above in the "contact info" section) GC ENERGY - GRUPA590 – RZESZOW, POLAND. PERSONNEL LOGISTICS SPECIALIST.
35-314 Rzeszów, Poland 07/2022 –10/2022
Monitoring employee (250) availability, skills and qualifications to optimize personnel
placement and resource allocation.across projects.
Coordinating travel, accommodation and transportation arrangements for
employees in line with company policies and budgets.
Maintaining accurate records of personnel movements and assignments while
E D U C AT I O N ensuring compliance with legal and regulatory requirements.
School Nr 1 (Zhovkva, Lviv region, Ukrainę) - general school Coordinating personnel deployment, relocation and scheduling to ensure efficient
UITM (Rzeszów, Poland) - Journalism and Communication workforce allocation.
London College of Style (Online Course) - Personal Styling
GC ENERGY - GRUPA590 – RZESZOW, POLAND. LEADER OF THE PERSONNEL LOGISTICS
DEPARTMENT. 10/2022 – 12/2023
Managing end-to-end order processes, resolving discrepancies and maintaining
accurate customer and transaction records.
Monitoring customer satisfaction, gathering feedback and identifying opportunities
to improve service quality.
Ensuring compliance with data protection and confidentiality regulations when
handling sensitive customer information.
L A N G UAG E S Managing end-to-end order processes, resolving discrepancies and maintaining
UKRAINIAN - NATIVE accurate customer and transaction records.
POLISH - C2 LIVE AND STUDY IN EUROPE - REMOTELY. CASE MANAGER. 06/2022 – 12/2023
RUSSIAN - C1 Managing clients throughout the entire immigration and relocation process from
ENGLISH - C1 initial consultation to arrival in the destination country.
Coordinating work permit applications and preparing complete document packages
for embassies and immigration authorities.
Reviewing client documents for accuracy and completeness and coordinating
translations and document legalization.
Preparing clients for visa interviews and conducting interview coaching sessions.
Monitoring application status, communicating with embassies and authorities and
providing follow-up and re-submission support when required.
ATLAS ADVISORS LLC – RZESZOW, POLAND. MILITARY INTERPRETER . 01/2023 –
SKILLS 09/2025
Microsoft (Word, Excel, Power Point)
Translation of military documents, briefings, mission directives, operational orders,
MacOS
official communications and engagements between military personnel and foreign
AI Technologies & Tools
representatives, local communities, international counterparts
Immigration & Visa Case Management
Client Relationship Management Assisting in military training exercises by interpreting instructions, technical manuals
Confidentiality & Data Protection and ensuring communication between instructors and non-native speaker trainees
Interview Preparation & Client Guidance Maintaining strict adherence to security protocols, safeguarding the confidentiality of
Time Management & Organization sensitive or classified information during the translation process
M&E GLOBAL / AMENTUM – RZESZOW, POLAND. LINGUIST. 10/2025 – CURRENT
Translation of military documents, briefings, mission directives, operational orders,
official communications and engagements between military personnel and foreign
representatives, local communities, international counterparts
Assisting in military training exercises by interpreting instructions, technical manuals
and ensuring communication between instructors and non-native speaker trainees
Maintaining strict adherence to security protocols, safeguarding the confidentiality
of sensitive or classified information during the translation process