Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/17742465/

Work experience

AI Automation Specialist | Chatbot Developer

from 12.2025 to now (11 months)
Freelance, Дистанційно (IT)

-Creating chatbots for businesses (Instagram, Telegram)
-Automating the processing of customer requests and messages
-Setting up sales scripts and customer nurturing workflows
-Integrating ManyChat with Google Sheets and CRM systems
-Building automated follow-up systems
-Automating customer sign-ups and notifications

Education

ДНУ ім. Олеся Гончара

ФФЕКС
Higher, from 2013 to 2017 (4 years)

Knowledge and skills

• No-code / Low-code розробка
• CRM інтеграції
• AI automation (чат-боти, сценарії)
• Інтеграція сервісів (API)
• Автоматизація бізнес-процесів
• Дисциплінованість
• Організованість
• Відповідальність
• Чесність

Language proficiencies

• English — average
• Ukrainian — fluent

Additional information

I’m a quick learner when it comes to new tools, and I’m skilled at structuring processes and automating them. My focus is on practical results: reducing manual work and increasing business efficiency.

Examples of Tasks
-Automating incoming requests from Instagram
-A chatbot for initial customer interactions
-Automated sales message sequences
-CRM automation via Google Sheets + Make.com