Дарья
Customer support manager
- Considering positions:
- Customer support manager, Менеджер по роботі з клієнтами, Dispatcher, Reservation manager, Coordinator
- Age:
- 25 years
- City of residence:
- Kharkiv
- Ready to work:
- Remote
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Professional Summary
Medical Sales Representative and Medical Consultant with experience working with international patients
(Russian and Ukrainian markets), coordinating medical treatments, and managing client relationships.
Strong communication, negotiation, and leadership skills. Experience in team leadership, sales, and
patient coordination.
Work Experience
International Plus Clinic, Istanbul — Medical Consultant (Russian & Ukrainian Markets)
October 2025 – April 2026
• Consulted international patients (Russian and Ukrainian markets)
• Coordinated treatment plans and medical consultations
• Communicated between patients and doctors
• Managed documentation and translation support
• Supported patients before and after operations
Cevre Hospital — Medical Sales Representative / Medical Advisor / Team Leader
May 2024 – Present
• Promote medical services and work with doctors and clinics
• Manage patient communication and sales processes
• Provide team support and oversee patient coordination processes
• Coordinate consultations between patients and surgeons
• Achieved €78K in sales in Q1 2025 and ranked in Top 3 multiple times
• Received Best Seller Award (2024) and Fastest Growing Seller Award (2024)
My Daily Choice — Customer Support Representative
October 2022 – October 2024
• Supported customers via phone, email, and chat
• Resolved customer issues and provided product guidance
• Worked with CRM systems (Zendesk, Wildix)
Education
National University of Economics, Kharkiv, Ukraine
Bachelor’s Degree in International Management (2018–2022)
Skills
• Medical Sales
• Medical Consulting
• International Patient Coordination
• Negotiation
• Communication Skills
• Leadership
• CRM Systems
Languages
• Russian — Native
• Ukrainian — Native
• English — Upper-Intermediate
• French — Basic
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The candidate's resume is posted at https://www.work.ua/resumes/17812200/