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Work experience

Content manager

from 03.2026 to now (5 months)
NDA, Дистанційно (IT)

- Execute end-to-end content publishing operations, including author persona creation and multi-platform distribution
- Maintain structured tracking and reporting of published content, ensuring accuracy and consistency
- Support SEO and AI-driven content strategies to improve client visibility online

Customer success specialist

from 01.2024 to 02.2026 (2 years 2 months)
K Line Europe GmbH, Дистанційно (Хімічна промисловість, фармацевтика)

• Managed team deadlines, workflows, and created guidelines for efficient task completion.
• Organized company participation in trade shows and congresses, including logistics and scheduling.
• Onboarded new employees, providing training and support to ensure
smooth integration.
• Communication with VIP customers and supporting them with inquiries
• Coordination of cases in internal systems
• Coordination internally with production and logistics teams
• Supporting clients with technical requests and administration of portals

Office manager

from 01.2023 to 08.2023 (8 months)
Torwell Finance Ltd, Дистанційно (Консалтинг, бухгалтерія, аудит)

• Coordinated calls, meetings, and business trips, optimizing the office's operational flow.
• Handled office procurement, document translation, and registration tasks.

Logistics coordinator

from 10.2022 to 03.2024 (1 year 6 months)
Select Enterprises Cyprus Ltd, Дистанційно (Дизайн)

• Arranged and tracked order deliveries to Cyprus, ensuring timely arrivals.
• Managed delivery processes and controlled logistics at delivery points,
enhancing efficiency

Project-manager

from 04.2022 to 11.2022 (8 months)
Reiwa Investments Ltd, Remote (Real estate)

• Led the development of the company website, streamlining information management.
• Prepared sales and rental contracts, investment offers, and managed content updates.

Personal assistant

from 12.2021 to 02.2022 (3 months)
NDA E-commerce Entrepreneur, Kyiv (IT)

• Conducted due diligence on SaaS startups, contributing to strategic decision-making.
• Performed functional testing of software and managed team tasks in Asana and Notion

PR-specialist

from 01.2021 to 12.2021 (1 year)
Winner Imports Ukraine Ltd, Kyiv (Wholesale, distribution, imports, and exports)

• Managed influencer collaborations, coordinated press releases, and organized customer events, including media drives and brand launches for Jaguar I-Pace and Land Rover Defender in Ukraine. Improved brand engagement through creative media strategies and project management.
• Supported marketing efforts with creative briefs, content proofreading, and website development for dealers.

Personal assistant

from 04.2016 to 12.2021 (5 years 9 months)
Winner Imports Ukraine Ltd, Kyiv (Wholesale, distribution, imports, and exports)

• Managed document flow, translations, and reporting, including sales and expenses reports.
• Organized in- and outbound events, including meetings, conferences, and business trips.
• Supported the marketing team by developing POS and digital materials, reporting on campaigns, and liaising with local media.
• Onboarded and trained over 15 new team assistants, creating corporate
guidelines that streamlined the onboarding process.

Sales manager

from 03.2015 to 09.2015 (7 months)
Olas-group, Київ (Роздрібна торгівля)

• Searched for partners and conducted negotiations, enhancing the company’s client base.
• Uploaded products to the online shop using OpenCart, increasing online presence.

Sales manager

from 05.2013 to 08.2013 (4 months)
Nster, Київ (Маркетинг, реклама, PR)

• Sourced partners and negotiated terms, contributing to the expansion of the business network.
• Developed guidelines for new sales managers, standardizing onboarding processes.

Education

КНУ ім. Тараса Шевченка

Іспанська Філологія, Київ
Higher, from 2009 to 2015 (6 years)

MA, Language and Literature (Spanish and English) and Translation

Knowledge and skills

• Здатність до навчання
• Комунікабельність
• Чесність
• Організованість
• Адаптивність
• Ведення документації

Language proficiencies

• English — fluent
• Spanish — average

Additional information

Skills
• Organizational Skills: Event organization, workflow management, employee
onboarding, travel arrangement, and documentation management.
• Technical Skills: MS Office, G-Suite, Adobe Acrobat, Power BI, LooqMe, LexisNexis, CRM systems (HubSpot, OpenCart, Zoho), MS Dynamics 365, Asana, Monday, Notion.