Андрей

Менеджер інтернет-магазину

City of residence:: Dnipro
Ready to work:: Remote

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Andr
eyVar
fol
omeev
096-
7277-
867 v
arf
olomeev
@roz
etk
a.ua

v
arf
olomeev

EDUCATI
ON

Dr
agomanovUkr
aini
anSt
ateUni
ver
sit
y
2018-2022 Managementofsoci
alwor
k
Bachel
or’
sdegr
ee

2023-2024 Dat
aAnal
ystcour
se
st
il
li
npr
ocess

EXPERI
ENCE

AppleAut
hori
zedSer
vicePr
ovi
der
2019-2020
CITRUSSERVICE
Ser
viceManagemantSpeci
al
ist
Communi catedwit
hinternalteams,
andcli
ents.
Negoti
ati
ngwi thi
nsurancecompaniesandexternal
par
tners,
dev el
opi
ngcost -savi
ngoppor
tuni
ti
eswi t
hout
compromisingservi
cequal i
ty

ROZETKA
2020-2021 Ser
viceSpeci
al
ist
Coll
aboratedwi t
hAut hori
zedServi
ceProvi
dersand
Suppli
ers.Control
li
ngSLAmet r
ics,cont
ri
but
ingtohi
gh
l
evelofclientsati
sfacti
on.

ROZETKA
2021-2022 CustomerServ
iceSpecial
ist
Supervi
sedday-t
o-dayoperat
ions.Col
labor
atedwi
tht
he
Stor
eDirect
orforachievi
ngsalestar
gets.

ROZETKA
2022-2024 Fr
anchi
si
ngdev
elopmentmanager
cur
rentposi
ti
on
•Organizi
ngconsul tat
ionsandr esol
ut i
onoft echnical
i
ssues.
•Provi
dingcompr ehensiv eoperat
ional supportto
part
ners
•Developi
ngt ut
orials,
ensur i
ngadher enceofst andards.
•Conductingin-
dept hanal y
sisofexisti
ngpar tners,
i
dentif
yingareasforopt i
mi zati
onandi mpr ovement .
•Orchestr
atedthecoor dinationofdepar tmentempl oyees
i
nmul ti
facetedprojects,ensuri
ngefficiencyandpr oject
success.

Андрей

Менеджер інтернет-магазину

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