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Work experience

Sales Manager

from 03.2023 to 02.2026 (3 years)
Digital Services Company, Київ (Послуги для населення та бізнесу)

Account Executive / International Sales Manager

• Closed up to 14 deals per month depending on lead flow and traffic volume
• Worked with inbound leads generated through digital channels
• Communicated with clients via phone, email, and Zoom
• Worked with international clients across Europe and other markets, including importers and business clients
• Qualified leads, identified client needs, and guided them through onboarding and activation
• Presented services and explained value propositions to potential clients
• Managed early-stage client relationships before handover to support/account teams
• Re-engaged inactive leads and converted them into active clients
• Worked with clients from logistics, transportation, and other business sectors
• Highlighted competitive advantages and supported client decision-making
• Maintained CRM, tracked interactions, and managed active pipeline
• Built trust with clients and contributed to long-term cooperation
• Worked in a fast-paced, target-driven sales environment

Sales Manager

from 03.2022 to 02.2023 (1 year)
Transport Company, Дистанційно (Транспорт, логістика)

Business Development Executive | Logistics

• Acquired new B2B clients across EU markets, including shippers, small businesses, and importers
• Conducted high-volume outbound activity to generate new business opportunities
• Worked with European freight exchange platforms such as Trans.eu and Timocom
• Sourced both shippers and carriers via load boards, acting as an intermediary between parties
• Managed the full cycle of transportation requests: client inquiry, carrier sourcing, and deal confirmation
• Negotiated pricing and delivery terms with clients and transport partners
• Handled urgent and spot delivery requests, including last-minute shipments
• Focused on acquiring new and small-to-medium clients with limited logistics networks
• Maintained communication via phone, email, and platform messaging
• Recorded client interactions and deals in CRM and tracked pipeline activity
• Generated around 8 new clients per month through outreach and platform activity
• Worked with time-sensitive shipments and tight delivery deadlines

Sales Manager

from 02.2016 to 02.2022 (6 years)
Various Companies (Wholesale, Distribution, Import/Export), Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

B2C Sales Executive | Health Products
Zdravomed | 2019 – 2022

• Managed high-volume B2C sales of health products and supplements across Eastern European markets
• Worked with warm leads from offline events and exhibitions
• Consulted clients, identified needs, and recommended suitable products
• Built long-term client relationships and handled repeat sales
• Achieved monthly sales volume of $10k–$15k
• Closed 2–5 deals per day, averaging 100–120 sales per month

Co-Founder | E-commerce Project
2018 – 2019

• Co-launched a small e-commerce project on Prom.ua in footwear and accessories
• Managed listings, SEO-focused descriptions, keyword research, tags, internal linking, and Google Ads support
• Contributed to product visibility, customer acquisition, and day-to-day project coordination

Lead Generation Specialist | Outbound Sales
2018

• Conducted outbound calls to residential property associations (HOA / • building management)
• Promoted participation in government-backed renovation financing programs
• Generated 8–12 qualified meetings per month for senior sales representatives

B2B Advertising Sales Executive
Recruitment Newspaper
2017

• Conducted outbound B2B sales of recruitment advertising services
• Identified potential clients by analyzing competitor ads and market activity
• Reached out to companies hiring staff (retail, horeca, services) and offered job ad placements
• Generated leads and negotiated ad placements with small and mid-sized businesses

Sales Team Lead | Event & Entertainment
Uncle Zhora Company | 2016

• Hired to build a sales function from scratch in the event and entertainment industry
• Set up a small outbound sales team (3 representatives), including hiring, basic training, and task management
• Initiated outbound sales activity targeting restaurants, clubs, and corporate clients
• Organized lead generation and meeting scheduling processes
• Coordinated with the Commercial Director to convert meetings into deals
• Built initial sales infrastructure, including workspace setup, tools, and communication flow

Sales manager

from 06.2014 to 07.2015 (1 year 2 months)
Business School of Alex Yanovsky, Remote, Дистанційно (Освіта, наука)

Sales Executive / Assistant to Head of Sales

• Handled inbound B2C sales of online training programs generated through marketing campaigns, webinars, and lead forms
• Conducted high-volume phone sales activity and client consultations
• Identified client needs, handled objections, and closed sales
• Managed the full sales cycle from initial contact to payment closing
• Consistently met daily activity targets and sales KPIs
• Promoted to Assistant to Head of Sales within 2 months, supporting team coordination and onboarding processes
• Transitioned to retention and upselling activities, managing existing clients and repeat sales
• Increased customer lifetime value through repeat sales and upselling
• Collaborated with marketing and support teams to ensure a smooth client journey from acquisition to retention

Sales specialist

from 02.2011 to 03.2013 (2 years 2 months)
Ukrtechpribor Trading House, Kyiv, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

B2B Technical Sales Specialist | Industrial Equipment

• Managed B2B sales of industrial equipment, automation systems, and instrumentation (I&C) for Ukrainian enterprises
• Worked with inbound leads, existing client base, and tender opportunities (no cold outreach)
• Handled a portfolio of up to 20 active clients, maintaining long-term relationships
• Collaborated with major accounts including Ukrnafta and Ukrtatnafta
• Prepared commercial proposals and participated in public and private tenders
• Closed deals through tender processes and direct client requests
• Achieved contract values up to ~$350K (tenders up to 3M UAH equivalent)
• Closed individual deals up to €44K (~$50K)
• Managed smaller transactions ranging from $1K to $20K
• Executed full sales cycle:
lead handling → proposal → negotiation → invoicing → delivery → after-sales support
• Coordinated procurement (including international suppliers) and ensured timely delivery to clients
• Maintained client data and sales activity in CRM and internal systems

Education

National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute"

Energy Efficiency and Energy Management, Київ
Higher, from 2003 to 2009 (6 years)

Additional education and certificates

Sales & Negotiation Training | Business Development | Professional English Training

2021-Present

Business & Personal Development School (Sales & Leadership Training)

2014-2015

Knowledge and skills

• B2B Sales
• B2C Sales
• Deal Closing
• Upselling & Cross-selling
• KPI Achievement
• Customer Retention
• Key Account Management
• Sales Funnel Management
• Objection Handling
• CRM & Pipeline Management
• International Sales
• Negotiation
• Client Relationship Management
• High-Ticket Sales
• Customer Acquisition
• Revenue & Profit Growth
• Consultative Selling
• Outbound Sales
• Inside Sales
• Sales Strategy
• Sales Team Leadership
• Sales Training
• Team Management
• Hiring
• Business Development
• AI-assisted sales workflows
• Sales Leadership
• Team Development
• Sales Process Improvement
• Performance Management
• Cross-functional Collaboration

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

Sales and business development professional with 10+ years of experience across B2B and B2C environments, including international markets and remote sales. Strong background in full-cycle sales, client acquisition, negotiation, and revenue growth, combined with leadership experience in building sales processes, coordinating teams, onboarding, hiring, and improving performance. Experienced in launching sales activities from scratch, supporting team development, and contributing both as an individual seller and as a commercially minded team leader.