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Work experience

Sales Manager

from 03.2023 to 03.2026 (3 years)
International Digital Services Company, Київ (Послуги для населення та бізнесу)

Inside Sales Executive | International Clients
• Managed a high-volume inbound sales pipeline across international B2B and B2C markets, covering the full sales cycle from lead qualification to closing.
• Consistently closed 12–18 deals per month while maintaining strong client relationships and high customer satisfaction.
• Generated and managed contracts ranging from $5K to $80K depending on client segment, business size, and solution scope.
• Conducted consultative discovery calls and product demos with founders, business owners, and decision-makers across Europe, the US, and emerging markets.
• Increased conversion performance by identifying customer pain points, aligning platform capabilities with business needs, and improving the client onboarding process.
• Managed CRM records, pipeline visibility, forecasting, pricing discussions, objections, and upsell opportunities in a KPI-driven sales environment.

Sales Manager

from 03.2022 to 02.2023 (1 year)
Transport & Logistics Company, Дистанційно (Транспорт, логістика)

Business Development Executive | Logistics
• Acquired new B2B clients across EU markets, including shippers, importers, small businesses, and companies with regular logistics needs.
• Conducted high-volume outbound sales activity, making 40–50 calls per day to generate new business opportunities.
• Used European freight platforms such as Trans.eu and Timocom to source transport requests, identify carriers, and close spot logistics deals.
• Managed the full sales cycle for transportation requests: client inquiry, carrier sourcing, pricing negotiation, deal confirmation, and follow-up.
• Negotiated pricing and delivery terms with clients and transport partners, adding margin to each successful deal.
• Generated approximately 8 new clients per month through outbound outreach, platform activity, and fast response to time-sensitive delivery requests.

Sales Manager

from 02.2016 to 02.2022 (6 years)
Sales & Distribution Company, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Sales Executive | Client Acquisition & Lead Generation
• Managed high-volume sales and client acquisition across B2C, small business, wholesale, distribution, and service-based projects.
• Averaged 100–120 sales per month in a high-volume sales environment, with monthly sales volume of approximately $10K–$15K.
• Conducted daily sales calls, consulted clients, handled objections, and converted warm leads generated through offline events, exhibitions, and marketing activity.
• Generated 8–12 qualified B2B meetings per month through outbound lead generation and direct outreach.
• Built and coordinated a small outbound sales team of 3 representatives, including hiring, basic training, task management, and meeting scheduling processes.

Sales Manager

from 06.2014 to 07.2015 (1 year 2 months)
Business School of Alex Yanovsky, Дистанційно (Освіта, наука)

Sales Executive | B2C Education Programs
• Managed inbound B2C sales of online training programs generated through webinars, lead forms, and marketing campaigns.
• Conducted high-volume phone sales activity, including approximately 60 calls per day and 2+ hours of daily talk time.
• Handled the full initial sales cycle: lead contact, consultation, objection handling, and payment closing.
• Promoted to Assistant to Head of Sales within 2 months, supporting onboarding, team coordination, and sales process improvement.
• Later moved into retention and upselling, managing existing clients and increasing customer lifetime value through repeat sales.

Sales Specialist

from 02.2011 to 03.2013 (2 years 2 months)
Ukrtechpribor Trading House, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

B2B Technical Sales Specialist | Industrial Equipment
Sold complex technical equipment — automation systems, instrumentation, and industrial machinery — to large Ukrainian enterprises. This role built my foundation in technical B2B sales: understanding engineering requirements, navigating procurement processes, and closing high-value deals with operations and engineering decision-makers.
• Managed B2B sales of industrial equipment, automation systems, and instrumentation for enterprise clients including Ukrnafta and Ukrtatnafta
• Worked with inbound leads, existing accounts, and tender opportunities across major industrial sectors
• Prepared commercial proposals, negotiated terms, coordinated procurement, delivery, and after-sales support across the full sales cycle
• Closed deals through tenders and direct client requests — contracts up to ~$350K, individual deals up to €44K
• Maintained long-term relationships with a portfolio of up to 20 active clients with strong repeat business rate

Education

National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute"

Department of Automated Control Systems and Instrumentation, Energy Efficiency and Energy Management, Київ
Higher, from 2003 to 2009 (6 years)

Technical background with strong analytical and problem-solving skills, later applied in sales and business development. Diploma thesis focused on implementing AI for industrial automation

Additional education and certificates

Sales & Negotiation Training | Business Development | Professional English Training

2021-Present

Business & Personal Development School (Sales & Leadership Training)

2014-2015

Knowledge and skills

• B2B Sales
• B2C Sales
• Full-Cycle Sales
• Inside Sales
• Inbound Sales
• Negotiation
• CRM
• Sales Pipeline Management
• Consultative Selling
• Customer Acquisition
• Objection Handling
• Account Management
• Revenue & Profit Growth
• High-Ticket Sales
• Sales Strategy
• Sales Team Leadership
• Sales Training
• AI-assisted sales workflows
• Team Management
• Hiring
• Industrial Sales
• Automation Systems Awareness
• Technical Sales
• Outbound Sales
• Lead Generation
• Building a sales department from scratch

Language proficiencies

• English — fluent
• Ukrainian — fluent
• Spanish — average

Additional information

15 years. 120 deals closed per month. Contracts up to $350K. Markets across Europe, the US, and beyond.